Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 3 Shircliff Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed, with some praising friendly and efficient staff, while others report rude and dismissive behavior from employees.
Food Quality
Many customers enjoyed the freshness and taste of the food, but there were complaints about incorrect orders and unsanitary food handling practices.
Cleanliness
While some reviews mention a clean environment, others report unsanitary conditions, including pest issues.
Location Issues
Customers expressed frustration with the location being hard to find and inconsistent hours of operation.
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Shannon Jackson
Jan 27, 2026
5.0
My visit to this location was such a great experience! Employee was very kind and polite! The restaurant had steady flow of customers and this employee was working alone and did such a great job helping each person in such a timely matter 👏 I would have to say the best customer service I have witness in a long time!
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Adam Ellis
Jan 4, 2026
1.0
The woman stays on her cell phone and can’t remember what you order and you have to repeat yourself constantly. Horrible customer service.
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Patricia
Nov 28, 2025
5.0
Service is so amazing
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StopAndLive
Nov 8, 2025
5.0
We had a doctor appointment. We were hungry so we stopped at subway. The people behind the counter were very friendly and polite. We order 3 different sandwiches. They were all delicious, the place was very clean. Yes I recommend this place. The pictures tell the story.