Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 9100 Merrill Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
201 reviews
5 stars
115
4 stars
30
3 stars
25
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and efficient staff, while others report rude behavior and poor customer service.
Food Quality
There are significant concerns regarding food quality, including reports of stale bread, food poisoning, and skimping on ingredients, contrasting with some positive mentions of fresh ingredients.
Cleanliness
The cleanliness of the store is noted positively by some customers, while others report dirty floors and tables.
Management Issues
Several reviews indicate dissatisfaction with the new management, citing issues like refusal to accept coupons, understaffing, and poor food practices.
- HKHayden KuzmaDec 27, 20253.0Good food. One employee was not very kind to the other and seemed to be agitated. Clean floors and tables. Out of order bathrooms.
- KRkailub riveraDec 5, 20251.01 person working he looked very tired, I don’t even blame him. For taking 40 minutes to get to my sandwich. I was on my lunch break from work came back very late didn’t even get to eat my food thank you for that.
- PGPaulo GutierrezNov 20, 20255.0Good food ! And service nice workers and friendly
- JCJeffrey CardonaSep 14, 20251.0Got food poisoning from eating here woke up after having dinner here with stomach cramps nausea and a hight fever will not be returning
- MCMicah C.Sep 4, 20251.0The floors and tables were dirty. There was something "off" about the sweet onion teriyaki that I ordered, and the person making my sandwich definitely used less meat than every other Subway restaurant that I have visited recently. Someone from corporate needs to look into this franchise.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 9100 Merrill Road?
Subway is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sundays.
Does Subway at Merrill Publix Plaza offer delivery and curbside pickup?
Yes, they offer both curbside pickup and delivery services for customer convenience.
Can I order Subway sandwiches online or through an app?
Yes, you can easily place your order online or via the Subway app for quick service.
What meal options are available at this Subway location?
They serve breakfast, lunch, and dinner, featuring fresh-cut veggies, various protein choices, and fresh-baked bread.
Does Subway at 9100 Merrill Road offer catering services?
Yes, catering services are available to assist with any event needs.
What is the address and contact number for Subway in Merrill Publix Plaza?
The address is 9100 Merrill Road, Bay No. 9100-2, Jacksonville, FL 32225. The phone number is +1 904-744-5604.
Is there a way to check the Subway menu before visiting?
Yes, you can view the menu online at https://www.subway.com/en-US/MenuNutrition/Menu.
What supermarkets are nearby Subway at Merrill Publix Plaza that I can visit before or after dining?
Publix Super Market Plaza and Publix Pharmacy Plaza are nearby, convenient for grocery shopping or picking up prescriptions along with your meal.
If I am coming from a nearby clinic, where can I grab a quick meal?
Subway at Merrill Publix Plaza is close to Brooks Rehabilitation Outpatient Clinic and offers fresh sandwiches and salads for a quick and healthy meal.
What other dining options are near Subway at Merrill Publix Plaza?
Nearby dining options include ZENSHI Handcrafted Sushi, Jimmy Fu's Chinese Restaurant, and Godfather's Pizza, offering variety before or after your Subway visit.