Location.com logo
Brand Certified

Subway

4.0
(203 reviews)

Business Details

(904) 744-5604
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 9100 Merrill Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9100 Merrill Road, Jacksonville, FL
32225, United States

Hours

Reviews

4.0
203 reviews
5 stars
116
4 stars
30
3 stars
25
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported rude behavior and long wait times.

Food Quality

Several customers expressed dissatisfaction with food quality, citing stale bread, skimping on ingredients, and even food poisoning incidents.

Cleanliness

The cleanliness of the store received positive remarks from some customers, while others noted dirty floors and tables, indicating inconsistency in maintenance.

Management Issues

Many reviews pointed to problems with management, including understaffing, refusal to accept coupons, and poor customer service practices.
  • JE
    Jose Escobar
    Feb 16, 2026
    5.0
    Alex is the man! I’m between two subways one off monument and Merrill. Merrill location is the best. Clean subway and Alex made the sandwiches to perfection with great service! I’ll be back! Thanks again!
  • PM
    Philip McBride
    Jan 23, 2026
    1.0
    Been here three times. every time the order was wrong, and took nearly an hour for 3 subs to be made. Don't waste your time and money.
  • HK
    Hayden Kuzma
    Dec 27, 2025
    3.0
    Good food. One employee was not very kind to the other and seemed to be agitated. Clean floors and tables. Out of order bathrooms.
  • KR
    kailub rivera
    Dec 5, 2025
    1.0
    1 person working he looked very tired, I don’t even blame him. For taking 40 minutes to get to my sandwich. I was on my lunch break from work came back very late didn’t even get to eat my food thank you for that.
  • PG
    Paulo Gutierrez
    Nov 20, 2025
    5.0
    Good food ! And service nice workers and friendly

Frequently Asked Questions About Subway

What are the operating hours of Subway at 9100 Merrill Road?

Subway is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sundays.

Does Subway at Merrill Publix Plaza offer delivery and curbside pickup?

Yes, they offer both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: