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Sonic Drive-In

2.5
(350 reviews)

Business Details

1500 Fruit Cove Road, Jacksonville, FL
32259, United States
(904) 230-1716

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1500 Fruit Cove Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1500 Fruit Cove Road, Jacksonville, FL
32259, United States

Hours

Reviews

2.5
350 reviews
5 stars
87
4 stars
32
3 stars
35
2 stars
28
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, even when few cars were present.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing cold, greasy, or poorly prepared items.

Customer Service

Feedback indicated a lack of professionalism and care from staff, with several instances of rude behavior and poor communication.

Location Management

Several reviews criticized the management of the location, noting issues with staffing, cleanliness, and overall operational efficiency.
  • JH
    jim harting
    6 days ago
    5.0
    Tripple smash burger was on point! Normally go with the large chili cheese tots as well. Quick and efficient. I walked up.
  • RF
    Rhonda Freeman
    Feb 20, 2026
    1.0
    When I pulled up to the curb to place my order there was 3 other cars at the curb and 1 at the drive thru, I waited for 15 minutes and finally saw the server and asked how to place my order, her reply was we are really backed up and will get to you when I can. By this time 4 other cars pulled up and she waited on someone that had not been there as long as I have. I truly do not know how this location stays open, this is not the first time this has happened to me. I will not ever return
  • AA
    Aaron
    Feb 19, 2026
    2.0
    Ordered a milkshake near the end of the night. The person who took my order was very friendly and personable. The shake looked great. Drove off, tasted it, and found the milk had soured. Tossed a full shake. Wasn't worth driving back for a refund.
  • BS
    Brenda Stokes
    Jan 31, 2026
    1.0
    Food is great but it will take you 30 min. This is the slower i have ever been to in my life (and I’m 54 yo). If you got 30-45 min to kill go through. Smash burger is amazing. Been here ten times plus and always the same. Outrageously long wait times
  • AT
    Amanda Thomas
    Jan 26, 2026
    1.0
    This location is terrible. No one is ever at the drive thru and the customer service is poor. Looks like it’s always closed and signs are tearing off the property. Shameful leadership

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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