Sonic Drive-In

3.4
2844 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7045 Normandy Blvd. for the ultimate SONIC experience!

Location

Sonic Drive-In
7045 Normandy Blvd., Jacksonville, FL
32205, United States

Hours

Reviews

3.4
2,844 reviews
5 stars
1,016
4 stars
604
3 stars
417
2 stars
230
1 star
577

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor communication, and rude staff, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Availability Problems

Customers noted frequent unavailability of menu items, including milkshakes and sauces, causing inconvenience.

Positive Experiences

Despite the negative feedback, some customers praised quick service and friendly staff during their visits.
  • KM
    Katrina Morgan
    Jan 1, 2026
    5.0
    Quick!!
  • DR
    David Riggall
    Dec 31, 2025
    4.0
    Not like Sonic of years past
  • RT
    R. Tramontana
    Dec 18, 2025
    5.0
    Friendly staff
  • GW
    Gennifer Wright
    Dec 7, 2025
    1.0
    Used to love this sonic but lately everytime I go and get a shake its melted by the time they bring it to the car....... And they're always out of tea... Im not sure if they're under new management but somethings changed......
  • HJ
    Heather Johnson
    Nov 30, 2025
    1.0
    Milk shakes unavailable... out of bar b q sauce ... it is just really inconvenient to come with a family of 6 and 70 plus dollars and have to make so many substitutions. Also sauce is .25 cent even though im spending 14 dollars on a pop corn chicken. We definitely like to drive all the way to the 103st location to get good food and way better customer service!