Brand Certified
Sonic Drive-In
3.4(2855 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
7045 Normandy Blvd., Jacksonville, FL
32205, United States
Certified by Sonic Drive-In • Feb 22, 2026
(904) 786-8887
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/fl/jacksonville/7045-normandy-blvd/store-4120
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7045 Normandy Blvd. for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.4
2,855 reviews
5 stars
1,020
4 stars
607
3 stars
419
2 stars
230
1 star
579
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor communication, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Customer Experience
While some customers praised friendly service and quick service, many others expressed disappointment with their overall experience, citing issues with order accuracy and availability of menu items.
Management Concerns
Several reviews indicated potential management issues, including staff shortages and lack of proper training, contributing to the overall decline in service quality.
- RARobert Abbott2 days ago5.0They sometimes are a little overwhelmed and short staffed but they are almost always very nice. This is probably the last fast food chain that serves fresh made burgers. Even Whataburger pre cook their burgers now. So for a delicious, fresh, hot smash burger, Sonic is your place.
- AFAmanda FisherFeb 17, 20265.0The lighting on the signs kind of sucked and apparently me.And everybody else on the westside decided to get sonic at the same time, lol so it took a minute. But totally worth the wait. Delicious 😋
- AMAMY J HARRIS MCCORMICKJan 26, 20265.0We had a fun meal at Sonic.
- RMRita MeldrumJan 12, 20261.0Horrible! I got a large chili cheese fries and it had maybe 10 fries in it I called to let them know and they didn't do anything to make it right .. Very disappointed ☹️
- DRDavid RiggallDec 31, 20254.0Not like Sonic of years past
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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