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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7045 Normandy Blvd. for the ultimate SONIC experience!
Customers frequently reported long wait times, poor communication, and rude staff, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Availability Problems
Customers noted frequent unavailability of menu items, including milkshakes and sauces, causing inconvenience.
Positive Experiences
Despite the negative feedback, some customers praised quick service and friendly staff during their visits.
KM
Katrina Morgan
Jan 1, 2026
5.0
Quick!!
DR
David Riggall
Dec 31, 2025
4.0
Not like Sonic of years past
RT
R. Tramontana
Dec 18, 2025
5.0
Friendly staff
GW
Gennifer Wright
Dec 7, 2025
1.0
Used to love this sonic but lately everytime I go and get a shake its melted by the time they bring it to the car.......
And they're always out of tea...
Im not sure if they're under new management but somethings changed......
HJ
Heather Johnson
Nov 30, 2025
1.0
Milk shakes unavailable... out of bar b q sauce ... it is just really inconvenient to come with a family of 6 and 70 plus dollars and have to make so many substitutions. Also sauce is .25 cent even though im spending 14 dollars on a pop corn chicken. We definitely like to drive all the way to the 103st location to get good food and way better customer service!