Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5080 Butler Point Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,630 reviews
5 stars
666
4 stars
318
3 stars
234
2 stars
118
1 star
294
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, poor communication, and unresponsive staff, particularly at the drive-thru and order stalls.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, poorly prepared items, and inconsistency in food quality.
Staff Friendliness
Some reviews highlighted friendly and helpful staff members, but this was inconsistent, with many customers experiencing rude or indifferent service.
Location Condition
The restaurant was described as rundown and in need of maintenance, contributing to a negative overall experience for many customers.
- LLLightwing4 days ago1.0They always outta food man
- CCcarlosJan 4, 20263.0usually i really like it here but every time i order my usual oreo blast with peanut butter they keep not adding peanut butter and not mixing my oreos. not a fan of paying almost $10 for a cup of vanilla ice cream.
- JWJacob WaltonDec 9, 20255.0Friendly staff, quick delivery. The sandwiches look like the picture, and they have a dining room with TVs. Best sonic I've ever been to.
- CHChris HNov 19, 20251.0GET SOME FREAKING NEW EMPLOYEES OR REPLACE MANAGEMENT....WASNT EVEN BUSY AND SAT FOR 15 AT DRIVE THRU B4 I HAD TO ORDER AT FRONT WINDOW..3 OF THE EMPLOYEES WERE SMOKING CIGARETTES OUT FRONT WITH RANDOM STRANGERS....I CAN SEE WHY NO ONE EVER SHOWS UP TO THIS SONIC AND WHY 80% OF SONIC RESTAURANTS ARE CLOSED UP AND ABANDONED...FIX YOUR FREAKING NONSENSE OR GET OUT OF MY CITY.!!!!
- APANGEL PRESCOTTNov 3, 20255.0The team at this location is absolutely the sweetest, most friendly, kind people I have ever encountered. Highly recommend this location, and they also always make me the best drink!