Brand Certified
Sonic Drive-In
3.6(1639 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
5080 Butler Point Road, Jacksonville, FL
32256, United States
Certified by Sonic Drive-In • Feb 22, 2026
(904) 281-9945
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/fl/jacksonville/5080-butler-point-road/store-5373
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5080 Butler Point Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.6
1,639 reviews
5 stars
671
4 stars
320
3 stars
234
2 stars
120
1 star
294
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times at both the drive-thru and stall orders.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with incorrect orders and poor food preparation.
Staff Attitude
Feedback indicated a mix of friendly staff and rude service, with several customers noting unprofessional behavior from employees.
Location Condition
The restaurant was described as rundown and in need of maintenance, contributing to a negative dining experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
- TTTinaFeb 13, 20265.0Great food! Good service! Best chili cheese dogs in town 👍
- RRrobdubya9999Feb 7, 20262.0It was empty here on a Saturday evening for a reason. We ordered 2 kids meals 1 adult meal and 2 shakes and waited 49 mins for our food. I understand why it was empty now. Hard to see how a place survives like this when there is a chic fil a next door that was absolutely churning out customers the whole time we were waiting for our food. We watched several people leave the sonic drive through line without ordering but sadly we had already paid $40+ so we waited it out.
- DDDJWFeb 5, 20265.0Good variety on the menu, always consistent.
- KSK ScottJan 28, 20262.0Insanely slow service. What is the point of me ordering ahead if I’m stuck in your drive thru lane for 15+ minutes?? I’m still stuck here now and there’s 2 cars still ahead of me!
- CMCaitlyn M.Jan 25, 20265.0Drinks and food were super good, it just took a while to receive our food
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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