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Sonic Drive-In

3.4
(2046 reviews)
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Business Details

11110 Beach Boulevard, Jacksonville, FL
32246, United States
(904) 642-5819
http://www.sonicdrivein.com/locations/us/fl/jacksonville/11110-beach-boulevard/store-5451
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11110 Beach Boulevard for the ultimate SONIC experience!

Location

Sonic Drive-In
11110 Beach Boulevard, Jacksonville, FL
32246, United States

Hours

Reviews

3.4
2,046 reviews
5 stars
735
4 stars
424
3 stars
292
2 stars
146
1 star
449

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported extremely slow service, long wait times, and poor customer interactions, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, unsatisfactory food quality, and unsanitary conditions.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported negative experiences with management.

Operational Problems

Customers experienced issues with the app, drive-thru only service, and malfunctioning kiosks, leading to frustration and dissatisfaction.
  • SW
    Sarah Wilt
    2 days ago
    1.0
    took over an hour for our food. people are rude
  • EM
    Emilio Marrero
    Jan 27, 2026
    4.0
    Food was good. Service very slow. Not expensive
  • LR
    Leyla Rose
    Jan 27, 2026
    1.0
    The check in on app doesn’t work. Drive thru takes minimum 20min w no line. Staff is rude. Kiosk speakers and call buttons don’t work
  • TT
    Tianna
    Jan 23, 2026
    1.0
    Do yourself a favor and don’t go. I’ve given sonic many chances, but everytime they fail. Service is slow, stalls are broken, it seems as if you get ignored when you order through the app. I won’t be back. We have ice cream at home, for a lower cost.
  • CE
    Cheree Espinoza
    Jan 18, 2026
    3.0
    None of the card readers seem to work, yet they tell you to swipe your card. This was my fav Sonics to go to when I was up for Sonics. Seems to be going downhill lately.
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Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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