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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jacksonville, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6350 103rd Street for the ultimate SONIC experience!
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews mentioned poor food quality, including cold, greasy, or improperly prepared items.
Cleanliness
The location was described as dirty and poorly maintained, contributing to a negative dining atmosphere.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and good service.
QG
Queens Gem
Feb 13, 2026
1.0
Ordered Mozzarella sticks. Wound up with like 3 cold, hard, lame chicken strips. What is THE deal here?
WW
William Wade
Jan 30, 2026
1.0
Honestly wouldn’t give it bad rating if it wasn’t for the fact that, they have completely forgotten their outdoor parking buttons for the drive thru instead.
We pushed the button, waited 20 minutes, just to notice that the drive thru was moving along.
I’m alright with waiting for drive thru if it’s one person, but don’t wait for the drive thru to be zero people before taking care of LITERALLY ANYONE ELSE
SB
Stone Breitenbach
Dec 30, 2025
2.0
The sweets and desert section is excellent, but last time I was there we waited for over an hour and nobody answered us even when switching spots in the parking lot. The tater tots aren't really good anymore they're just stupidly greasy
MB
Mark Bowman
Dec 20, 2025
2.0
I hadn’t been to Sonic Drive-In in a while, and unfortunately, it wasn’t what I remembered. I ordered a cheeseburger and onion rings, asking specifically for no mayonnaise. Somehow, that request translated into extra mayonnaise instead.
The onion rings were another surprise, and not a good one. They were extremely sweet, which I didn’t expect at all. I’m honestly not sure why anyone would want sweet onion rings.
Overall, the experience was disappointing and not something I’d be eager to repeat.
JC
Jennie Castro
Dec 3, 2025
1.0
They need better employees they are very rude at night time they talk in the speaker so rude. They have to do something with these night shift young people cause they act like they dont like their job but they are very rude. Very disrespectful.