RH Rooftop Restaurant at RH Jacksonville

4.3
989 reviews

About

RestaurantBrunch RestaurantRestoration Hardware
The RH Rooftop Restaurant resides on the third floor of RH Jacksonville, a 70,000-square-foot design gallery that blurs the lines between residential and retail, indoors and outdoors, home and hospitality. We invite you to enjoy our selection of timeless classics for brunch and dinner, and curated wines from esteemed vintners in the United States and Europe.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Curbside pickupNot available

Location

RH Rooftop Restaurant at RH Jacksonville
4831 Village Shops Way, Jacksonville, FL
32246, United States

Hours

Reviews

4.3
989 reviews
5 stars
662
4 stars
115
3 stars
85
2 stars
52
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising attentive staff while others reported poor service and long wait times.

Food Quality

While many customers enjoyed the food, several reviews indicated that the food was overpriced and not worth the cost, with some describing it as mediocre.

Atmosphere

The restaurant's ambiance received high praise, with many customers appreciating the elegant decor and rooftop views.

Value for Money

Several reviews highlighted concerns about the high prices relative to the quality of food and service, suggesting that customers felt they were paying more for the atmosphere than the dining experience.
  • DK
    Deepak Kumar
    Jan 6, 2026
    5.0
    Great rooftop experience, nice ambience, good food, had some issues with our order but they were taken care immediately, good staff, enjoyed the awesome dishes with our family, atmosphere is good and has a lot of parking space, you can eat and then enjoy shopping in near outlets !!
  • FA
    Felicia Anderson
    Jan 6, 2026
    5.0
    There are so many mixed reviews about this place. I want to say that if you value atmosphere, service, many area to take memories ( aka photos) AND good food this is the place. Everyone has their own taste Ofcourse but in my opinion you can’t go wrong with the salmon, potato puree, broccolini and certainly not the cookies and ice cream! This is perfect for date night, girls night or even a solo date with yourself!
  • AM
    Alonzo Mcclinton
    Dec 30, 2025
    5.0
    RH Rooftop Restaurant absolutely blew us away. Hands down the best gourmet burger I’ve had. Cooked perfectly, rich, and full of flavor. The truffle fries are worth every penny and then some. My wife and I went for lunch, and from the moment we stepped onto the rooftop, it felt like we were transported into a garden in another country. The atmosphere is elegant, peaceful, and effortlessly beautiful, a perfect escape from the everyday. Incredible food, unforgettable ambiance, and a place we will definitely be coming back to again.
  • SM
    Sunitha Menon
    Dec 30, 2025
    5.0
    The ambience is undeniably stunning. The elegant décor and the chandelier reflecting off the ceiling give the space a dreamy, magical feel. It’s cozy, creative, and perfect for a date night. However, the food is significantly overpriced—come here for the atmosphere, not for culinary value. This place is best suited for enjoying the atmosphere rather than the dining value.
  • CC
    Coe
    Dec 17, 2025
    2.0
    WILL NOT BE BACK! Read this before going! Lengthy but worth the read, your time and $. The 3 story building was beautiful, don’t get confused when you see beds and couches through the windows, the first 2 floors are their furniture gallery showrooms. The Atmosphere inside, the roof top (probably what you are paying for) and the good company was the only thing at RH (Run Home). We were celebrating a family members 21st Bday. It was 6 (17 friends/family) families. And needless to say again, NONE OF US will be returning. Our 1 server was nice, polite and social, chiming in on our conversations respectfully but she may have been fairly new and overwhelmed at RH and I say that because she made a few mistakes that didn’t deem 20% gratuity worthy for our large party and the issues we encountered. First-large parties get who’s with who, FIRST!! Not later. We even told her when first ordering drinks, and she still asked again later then it took almost 35 mins to sort out our bills. Second-our server asked ONE time at one table (between 2 tables) Still or Sparkling water, WHILE people were in conversations, we thought the water was free and flowing until we all got our receipts! NEVER was Tap offered nor mentioned, nor the 10 times they kept sitting bottles at our 4 tables and that’s without our server, in the beginning asking EACH family; did they want water? and if so, tell us each our options! Dinner reservations was at 8 and it’s an enormous restaurant with not many patrons dining, so we figured it would be a fairly quick dinner and off to celebrate, while the party poopers and early work riser could be home after dinner about 1030, 11pm. First, we received our drinks almost 40 mins after giving our drink orders, my drink was more ice than drink and not even a full glass, a non-alcoholic $20 drink at that! We then started receiving our dinner around 920pm, need I do the math, not kidding! For the long wait! Mediocre is what was served! This beautiful venue and the prices we knew we were going to get our minds blown, orgasmically! Hell, me and hubs hungry and we just got home from dinner. Burgers were good (had better) but $24 and then fries (small portions) $12. The Ribeye sandwich my husband said was good but to small $38, Salad was small (look like a house salad) $19 and that was without the extra $12 chicken! I don’t want to speak on others food but also not returning! They may leave reviews as well! LET ME BACK UP! This huge, beautifully, high end looking restaurant (Town Center) serves NO alcohol! They only serve Beer and Wine. Variety menu, burgers, chicken sandwiches, to steak, lobster and caviar, again, NO ALCOHOL! What sealed the deal for us and to write this review, is the non social Manager! When we FINALLY received our bills (40 mins after dinner) Each family was charged $10 for STILL bottled water! Some charged for 2 and 3 bottles that they didn’t asked for nor see! When asked to speak with the manager, who NEVER came before and introduced himself nor to see how our server and service was going? or how is dinner? Any first timers? celebrating?! (Hell, we had a lot of waiting time)! But his SILENCE spoke volumes! The server returned, NOT the manager, and said “she could not take the waters off”! WTH! The server asked 1 table one time and NEVER mentioned Tap water! The father celebrating his daughter’s 21st WENT to speak with the manager, who had not visited our tables the 3 hrs we were dining! This was my observation! Managers demeanor while speaking to the father, came off defensive, almost annoyed looking,, didn’t seem nor did he appear apologetic, also we could observe and hear that we weren’t going to get a likely outcome. What happened to the customer always being right?! The dad walked away not wanting to continue ruining his daughter’s evening!. Meanwhile the manager did not even attempt nor appear to want to speak with anyone else in our party to remedy the wrong! Your time is not of an importance, food and drinks mediocre and overpriced. First impressions our lasting impressions

Frequently Asked Questions About RH Rooftop Restaurant at RH Jacksonville

Does RH Rooftop Restaurant at RH Jacksonville accept reservations?

Yes, the restaurant accepts reservations which can be made online through their reservation URL.

What are the opening hours of RH Rooftop Restaurant at RH Jacksonville?

The restaurant is open Monday to Thursday from 11:30 AM to 8:00 PM, Friday and Saturday from 11:30 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.