Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5751 Main St North in Jacksonville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong pizzas being delivered.
Cleanliness and Facilities
Several customers noted unsanitary conditions and lack of public restrooms, contributing to a negative experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, overcooked, or unappetizing pizzas.
Management Issues
Reviews mentioned unprofessional management and a lack of accountability, leading to unresolved complaints and dissatisfaction.
AC
Amy Cole
Jan 5, 2026
1.0
Glad I have a oven to bake the pizza. Come on guys I know we live in the hood but take pride in what you do .
RR
Raymond Rivera
Dec 28, 2025
1.0
Waited on the phone for like a hour 😔 pizzas are messed up just a mess
JM
Jonathan Morris
Dec 9, 2025
1.0
I called in a order order online said it was ready came to pick it up..
Manager cannot find my pizza did not let anybody else know..
They served 4 to 5 other people after that I asked if the manager ever found my pizza cuz he was dealing with my order not anybody else.. so I sat there waiting on this guy for 20 minutes after the online order said it was ready so it took me 40 minutes to receive one pizza
While I was waiting a little girl with her father needed to use the restroom and they denied the little lady use of the facilities while they didn't know how to make pizzas or get them out correctly to the people.
While I was there I seen two orders come back open the pizza it looks like it was just threw up on it was not very appealing..
Pizza Hut y'all could do a lot better and the very worst experience with pizza I have ever had
AC
Anita Cummings
Dec 6, 2025
1.0
I made an online order for (2) med meat lovers. Went to pick it up, there was a slight wait only for me to get my order, get home and this is not even what I ordered. I called back to let them know my order is not what I ordered and have been on hold for 17 mins. This is the worst customer service and location EVER!!!! I wish I could give no stars. The only reason why I went there is because my daughter placed the order.
Update: I went back in there being they put me on hold and never came back to the phone my phones were still on hold when I walked in. Ask that they remake them over, the guy got the pizzas that I had brought back only add some sausage and gave the same pizzas back to me. They don't have to worry about me ever coming back to this place.
MP
manika Prime
Nov 14, 2025
1.0
The general manager is very unprofessional I made a order for delivery on the phone he never asked if it was cash or credit card from assuming that I could pay with credit card when I get there very unprofessional the pizza came and instead of taking a payment over the phone he made the deliverer driver returned my order when I was speaking to him he was very dismissive he over talked me and was very unprofessional I called back and asked him professionally to give me the number to his managers or district or regional he did not give me that information and told me that it was not necessary so I'm going to corporate on this issue and I'm sure how he responds that these are not no isolated incidents if we are the consumer then we should be treated with respect and professionalism.
What is the address of the Pizza Hut in Jacksonville, FL?
The Pizza Hut is located at 5751 Main St North #106, Jacksonville, FL 32208.
What are the operating hours for delivery at this Pizza Hut location?
Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to midnight.
Can I order pizza online or through a mobile app from this Pizza Hut?
Yes, you can order online or via the Pizza Hut mobile app for delivery, carryout, or curbside service.
What types of services does this Pizza Hut offer?
This Pizza Hut offers in-store pickup, delivery, and no-contact delivery services.
What kinds of food can I expect at this Pizza Hut?
Pizza Hut serves classics like Meat Lovers® and Original Stuffed Crust® pizzas, as well as signature wings, pastas, and desserts.
How can I find special pizza deals or earn rewards at this Pizza Hut location?
You can join Hut Rewards® to earn free pizza and find great discounts and deals on the Pizza Hut deals page or mobile app.
Does this Pizza Hut offer wing delivery and what flavors are available?
Yes, they offer traditional and boneless wing delivery with a variety of Wingstreet® flavors such as buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun dry rub.
What nearby stores can I visit before or after grabbing pizza at Pizza Hut?
Nearby, you can visit Family Dollar for groceries, GameStop for gaming and mobile accessories, or Rainbow Kids for children's clothing, all within convenient distance.
Are there other food options near this Pizza Hut?
Yes, near Pizza Hut you will find Mr Cee's Barbeque and Hop Shing, a Chinese and Asian restaurant, for alternative dining options.
What services might help with transportation or communication needs near Pizza Hut?
Nearby mobile phone stores like Metro by T-Mobile, Aio Wireless, and Cricket Wireless Authorized Retailer can assist with your communication needs.