Pizza Hut

3.1
888 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5751 Main St North in Jacksonville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
5751 Main St North, Jacksonville, FL
32208, United States

Hours

Reviews

3.1
888 reviews
5 stars
316
4 stars
123
3 stars
87
2 stars
68
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong pizzas.

Delivery Issues

Frequent complaints about delayed deliveries and mismanagement of delivery orders were noted.

Management

Mixed feedback on management; some praised individual managers while others criticized overall management practices.

Food Quality

Inconsistent food quality was reported, with some customers receiving cold or improperly cooked pizzas.
  • DH
    Denis Díaz huaman
    5 days ago
    1.0
    Mal servicio de parte de los empleados te quedan viendo y no se acercan a atender estuve esperando 20 minutos en ventanilla llamándoles pero se hacían los sordos
  • NB
    Natosha Brown
    Nov 16, 2025
    1.0
    One one is never at the window to greet customers they are very rude ignore the customer and stand there with very nasty attitude when they do decide to come to the window
  • MP
    manika Prime
    Nov 14, 2025
    1.0
    The general manager is very unprofessional I made a order for delivery on the phone he never asked if it was cash or credit card from assuming that I could pay with credit card when I get there very unprofessional the pizza came and instead of taking a payment over the phone he made the deliverer driver returned my order when I was speaking to him he was very dismissive he over talked me and was very unprofessional I called back and asked him professionally to give me the number to his managers or district or regional he did not give me that information and told me that it was not necessary so I'm going to corporate on this issue and I'm sure how he responds that these are not no isolated incidents if we are the consumer then we should be treated with respect and professionalism.
  • LM
    Lisa Marie
    Oct 30, 2025
    1.0
    Seriously shut down the location and redo the floor plans in the place. The workers can't see the front door or the customers and the place doesn't look clean. And the service I guess it wasn't bad .
  • KN
    Keshia Nicole
    Oct 23, 2025
    5.0
    The manager Jessica is amazing she made my experience one of the best in a while

Frequently Asked Questions About Pizza Hut

Looking for great pizza deals in Jacksonville, FL?

Hut Rewards® is the best way to earn free Pizza Hut pizza in the Jacksonville-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.

Where can you get food delivery in Jacksonville, FL?

With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .