Pizza Hut

3.1
893 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5751 Main St North in Jacksonville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
5751 Main St North, Jacksonville, FL
32208, United States

Hours

Reviews

3.1
893 reviews
5 stars
316
4 stars
124
3 stars
87
2 stars
68
1 star
298

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong pizzas being delivered.

Cleanliness and Facilities

Several customers noted unsanitary conditions and lack of public restrooms, contributing to a negative experience.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, overcooked, or unappetizing pizzas.

Management Issues

Reviews mentioned unprofessional management and a lack of accountability, leading to unresolved complaints and dissatisfaction.
  • AC
    Amy Cole
    Jan 5, 2026
    1.0
    Glad I have a oven to bake the pizza. Come on guys I know we live in the hood but take pride in what you do .
  • RR
    Raymond Rivera
    Dec 28, 2025
    1.0
    Waited on the phone for like a hour 😔 pizzas are messed up just a mess
  • JM
    Jonathan Morris
    Dec 9, 2025
    1.0
    I called in a order order online said it was ready came to pick it up.. Manager cannot find my pizza did not let anybody else know.. They served 4 to 5 other people after that I asked if the manager ever found my pizza cuz he was dealing with my order not anybody else.. so I sat there waiting on this guy for 20 minutes after the online order said it was ready so it took me 40 minutes to receive one pizza While I was waiting a little girl with her father needed to use the restroom and they denied the little lady use of the facilities while they didn't know how to make pizzas or get them out correctly to the people. While I was there I seen two orders come back open the pizza it looks like it was just threw up on it was not very appealing.. Pizza Hut y'all could do a lot better and the very worst experience with pizza I have ever had
  • AC
    Anita Cummings
    Dec 6, 2025
    1.0
    I made an online order for (2) med meat lovers. Went to pick it up, there was a slight wait only for me to get my order, get home and this is not even what I ordered. I called back to let them know my order is not what I ordered and have been on hold for 17 mins. This is the worst customer service and location EVER!!!! I wish I could give no stars. The only reason why I went there is because my daughter placed the order. Update: I went back in there being they put me on hold and never came back to the phone my phones were still on hold when I walked in. Ask that they remake them over, the guy got the pizzas that I had brought back only add some sausage and gave the same pizzas back to me. They don't have to worry about me ever coming back to this place.
  • MP
    manika Prime
    Nov 14, 2025
    1.0
    The general manager is very unprofessional I made a order for delivery on the phone he never asked if it was cash or credit card from assuming that I could pay with credit card when I get there very unprofessional the pizza came and instead of taking a payment over the phone he made the deliverer driver returned my order when I was speaking to him he was very dismissive he over talked me and was very unprofessional I called back and asked him professionally to give me the number to his managers or district or regional he did not give me that information and told me that it was not necessary so I'm going to corporate on this issue and I'm sure how he responds that these are not no isolated incidents if we are the consumer then we should be treated with respect and professionalism.

Frequently Asked Questions About Pizza Hut

What is the address of the Pizza Hut in Jacksonville, FL?

The Pizza Hut is located at 5751 Main St North #106, Jacksonville, FL 32208.

What are the operating hours for delivery at this Pizza Hut location?

Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to midnight.