Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 11018 Old Saint Augustine Rd in Jacksonville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues with undercooked or burnt items.
Customer Service
Customer service experiences varied widely, with some praising staff friendliness and others reporting rude or unhelpful interactions.
Delivery Issues
Numerous complaints about late deliveries, cold food, and missing items, leading to dissatisfaction among customers.
Cleanliness and Atmosphere
Generally positive remarks about the cleanliness of the establishment and the pleasant atmosphere.
BM
B. McRoss
Jan 3, 2026
2.0
We called and within 30 minutes a new pizza was delivered, super friendly employee. But the experience was enough for considering if we will be ordering in the future or not.
RB
Rayson Carvalho Barbosa
Jan 3, 2026
5.0
Very good. Polite people and get ready quickly.
TT
Todd
Dec 24, 2025
5.0
Wings, pizza, and pasta are always gr8 at this location!
DB
David Bryan
Dec 18, 2025
1.0
The worst
JS
Joshua Sasser
Nov 28, 2025
1.0
I'm very displeased with Pizza Hut after not receiving items I paid for. Tip typically 25% throughout all of my orders, order about once a week for over a year. Orders are later than ETA 90% of the time, and pizza isn't cut through all the way on some occasions. Have had cold pizza a couple of times, or toppings against the top of the box due to improper handling during delivery. Never complained, but when they don't give me what I paid for at time of delivery, I will no longer use Pizza Hut for any of my pizza needs.
What are the operating hours for pizza delivery at Pizza Hut on Old Saint Augustine Rd in Jacksonville?
Pizza Hut offers pizza delivery from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order carryout or curbside pickup from this Pizza Hut location?
Yes, you can order carryout and curbside pickup at the 11018 Old Saint Augustine Rd Pizza Hut in Jacksonville.
How can I place an order for delivery or pickup?
You can order online or through the Pizza Hut mobile app for delivery, carryout, or curbside pickup.
Does this Pizza Hut location serve any specialties?
Yes, they serve classics like Meat Lovers® pizza and Original Stuffed Crust® along with signature wings, pastas, and desserts.
What types of wings are available at this Pizza Hut?
Pizza Hut offers traditional and boneless wings with flavors such as buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun dry rub.
Is the Pizza Hut at 11018 Old Saint Augustine Rd wheelchair accessible?
Yes, this Pizza Hut location has wheelchair accessible parking available.
Which nearby places can I visit for coffee before or after ordering pizza?
Nearby coffee spots include Java Game Haus Cafe and Kava & Company, Mandarin, where you can enjoy coffee before or after your Pizza Hut meal.
Are there any beauty or spa services close to the Pizza Hut on Old Saint Augustine Rd?
Yes, there are several nearby beauty and spa locations such as Beyond Chic, Crystal Nails, and Pamper Me Pink Girls Spa if you want to enjoy a spa treatment alongside your visit.
What nearby dining options are available besides Pizza Hut?
Nearby dining includes Cangren Zhang, a Chinese restaurant offering acupuncture services, and Hershey’s Ice Cream Jacksonville for dessert after your meal.
How can the nearby transit or location landmarks help me find Pizza Hut at 11018 Old Saint Augustine Rd?
Pizza Hut is located near several recognizable places like Exotic Smoke and Cricket Wireless, which can help you easily identify the area when visiting or ordering.