Pizza Hut

3.3
582 reviews
Get DirectionsCallWebsite

Business Details

1020 N. Edgewood Ave. N, Jacksonville, FL
32254, United States
(904) 695-2122
https://locations.pizzahut.com/fl/jacksonville/1020-n-edgewood-ave-n
GoogleFacebook

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1020 N. Edgewood Ave. N in Jacksonville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
1020 N. Edgewood Ave. N, Jacksonville, FL
32254, United States

Hours

Reviews

3.3
582 reviews
5 stars
245
4 stars
84
3 stars
45
2 stars
33
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being friendly and helpful while others were rude and dismissive.

Food Quality

Many customers reported issues with food quality, including undercooked pizza, wrong orders, and overall dissatisfaction with the taste and preparation.

Cleanliness and Safety

Several reviews raised concerns about hygiene practices, particularly regarding food preparation without gloves and unsanitary conditions.

Order Fulfillment

Numerous complaints about long wait times, incorrect orders, and issues with online ordering and delivery processes were noted.
  • MT
    Marvelous Thingz
    Jan 4, 2026
    1.0
    Unclean, unkept. Seem to be under staffed at the time, felt bad for him. I ordered online while at work and was disappointed at entry. Food wasn't prepared properly pizza wasnt prepared properly, wings was brunt, I was sick for two to three days. Poor employees hygiene clearly. I was refused a refund and correction. So I'll just file with BBB. And contact the city
  • TT
    Tywana Thought
    Dec 18, 2025
    2.0
    Walked in to witness a young lady making and a young man fixing food and either one had on gloves.
  • LW
    LaTroya Williams
    Nov 28, 2025
    5.0
    Ashlee was amazing. Customer service is top notched. She double verified what drinks I wanted. She went above and beyond to get my order to me due to me not being able to drive at night. Ashlee was reassuring and so polite to me even though it was not her fault about the delivery issue. I will order from this Pizza Hut again, pick up only lol. Thank you again Ashlee
  • DH
    Denis Díaz huaman
    Nov 21, 2025
    1.0
    La peor atención que puede haber, te engañan con que falta 5 minutos y sales esperando hasta 30 minutos
  • TJ
    Toria Jackson
    Nov 12, 2025
    1.0
    I placed a 40.00 delivery order to only get the wrong items. When I called back to the store Ms. Attitude answered and hung up when I addressed my issue. I called back and asked for the manager. She hung up again. I had to go up to the store and ask if Ms. Attitude was trained to hang up on customers. The manager apologized and remade the order correctly. I’m appreciative of the manager making it right but to save yourself a headache waste don’t go to this location.
Read more reviews on Google

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 1020 N. Edgewood Ave. N, Jacksonville, FL?

Pizza Hut is open from 10:00 AM to 12:00 AM Sunday through Thursday, and from 10:00 AM to 1:00 AM on Fridays and Saturdays.

Does Pizza Hut offer delivery and takeout options?

Yes, Pizza Hut offers delivery, in-store pickup, and no-contact delivery services at this location.