Brand Certified
Pizza Hut
3.2(645 reviews)
Certified by Pizza Hut • Feb 22, 2026
Business Details
12961 N. Main Street, Jacksonville, FL
32218, United States
Certified by Pizza Hut • Feb 22, 2026
(904) 696-4893
Certified by Pizza Hut • Feb 22, 2026
https://locations.pizzahut.com/fl/jacksonville/12961-n-main-street
Certified by Pizza Hut • Feb 22, 2026
About
Certified by Pizza Hut • Feb 22, 2026
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 12961 N. Main Street in Jacksonville, FL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Certified by Pizza Hut • Feb 22, 2026
Hours
Certified by Pizza Hut • Feb 22, 2026
Reviews
3.2
645 reviews
5 stars
245
4 stars
84
3 stars
62
2 stars
55
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unhelpful interactions.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and delays in resolving these problems.
Food Quality
Feedback on food quality varied, with some customers enjoying hot and fresh pizza, while others received cold, overcooked, or incorrect items.
Delivery Issues
Numerous complaints were made regarding late deliveries, canceled orders, and poor communication about order status.
Cleanliness
Some customers noted cleanliness issues in the store, particularly in the lobby area.
- VWVeronica WagnerJan 22, 20265.0I tried to get the picture before my boys got to this. But it's wonderful to have the amazing pizza yall always send us.
- SLShatina LanzaJan 6, 20261.0I ordered a pizza and cheese sticks from here and it was cold and hard on delivery.
- CMC MossDec 27, 20255.0Always friendly and clean.
- ABApril BeaDec 22, 20255.0The cashier was very polite and professional. The pepperoni pizza was delicious and it was very cheesy. It was still hot when we arrived home.
- DFDena FloodNov 14, 20255.0I always receive great service at this location & my order is always hot & perfect! Only a couple of times just a small detail of my order was wrong however both times it was made better with pleasant service!! 1st time the manager remade my pizza & went above & beyond! The 2nd time Brianna offered to have it remade however I declined due to how late it had gotten & again, she was also very kind, apologetic, offered advice how it can be prevented in the future & offered other ways to make it better for tonight!! In the world we live in today there is so much bad customer service, but Brianna showed the exact opposite just as the manager Angela did before!! Big kuddos to Angela & Brianna!!!!😊
Frequently Asked Questions About Pizza Hut
What are the operating hours for Pizza Hut at 12961 N. Main Street, Jacksonville, FL?
Pizza Hut at 12961 N. Main Street is open from 10:00 AM to midnight Sunday through Thursday, and from 10:00 AM to 1:00 AM on Fridays and Saturdays.
Does this Pizza Hut location offer delivery and pickup options?
Yes, this location provides in-store pickup, curbside pickup, delivery, and no-contact delivery services.
How can I order Pizza Hut online or via app for this location?
You can order online through the Pizza Hut website or download the Pizza Hut app for both delivery and pickup services.
What types of foods does Pizza Hut at this location serve?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.
Are there any pizza deals or rewards available at this Pizza Hut?
Yes, Hut Rewards® offers great discounts, pizza deals, and coupons which can be accessed through the Pizza Hut deals page or mobile app.
What wing flavors can I try at this Pizza Hut in Jacksonville?
They offer wing delivery and carryout with flavors such as buffalo, garlic parmesan, honey BBQ, spicy garlic, Hawaiian Teriyaki, and Cajun style dry rub.
Is there a nearby nail salon if I want to get a manicure before getting pizza?
Yes, American Star Nails is close by and offers nail salon services including hair removal and skin care, making it a good stop before or after your pizza visit.
Where can I find a place to relax and enjoy drinks after dining at Pizza Hut?
Oceanway Pub, a local sports bar and pub, is nearby and offers a great spot to relax with drinks after your meal at Pizza Hut.
Are there other dining options near this Pizza Hut location?
Yes, nearby dining options include Burger King for fast food burgers, Sushiwok for Japanese and Chinese cuisine, and Masala Mantra for Indian food.
Can I conveniently handle errands like banking or insurance near the Pizza Hut at 12961 N. Main Street?
Yes, VyStar Credit Union is nearby for banking needs, and Brightway Insurance offices are close for auto, home, and rental insurance services.
Brand Certified Facts from Pizza Hut
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