Papa Johns Pizza

3.4
146 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 2750 Race Track Road for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2750 Race Track Road, Jacksonville, FL
32259, United States

Hours

Reviews

3.4
146 reviews
5 stars
59
4 stars
28
3 stars
9
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked pizza, missing toppings, and wrong orders.

Customer Service

Mixed reviews on customer service; some praised individual staff members while others criticized management and order handling.

Delivery Issues

Frequent complaints about late deliveries, wrong orders, and poor communication regarding order status.

Staff Performance

Some staff members received commendations for their professionalism, while others were noted for being unhelpful or rude.
  • KB
    Kathleen Blizzard
    Dec 13, 2025
    1.0
    The pizza gets worse and worse every time. No more Papa Johns’s for us. Our Super Hawaiian had 2 pieces of pineapple on it. No anchovies on the half anchovy pizza, along with barely any cheese. The only thing that was good was the cheesy bread. Sad that’s it’s gotten so hard to get pizza right.
  • WN
    Whitney Niedzwiecki
    Nov 1, 2025
    5.0
    Taking a minute to talk about how extremely busy this Papa John’s is, especially on Halloween. They were behind on orders last night, but bust their butts to catch up best the could, and ended up making my pizza with extra extra cheese, thank you!!
  • DR
    David Robinson
    Oct 31, 2025
    1.0
    Chris and Chris: You both need to take a long hard look at what the word “manager” actually means. Hiding while an 18-20 girl absorbs the frustration of every customer in the store isn’t leadership it’s cowardice in uniform. One Chris dressed as Mario wouldn’t even make eye contact, while the other Chris hid in the office answering the phone like that somehow counted as problem solving. And when confronted? stated “I’m having a really hard day.” You think your cashier isn’t? Spare us. Leadership shows up when it’s uncomfortable. You both went missing in action. The owners of this location should really take a look at who is running the show. Quick note to the young woman at the counter: You were the only professional in the building tonight. You handled every angry customer with more grace, calm, and composure than both managers combined. You should be proud of yourself because you did their job. Best of luck to you, you’ll go far in life!
  • SS
    Sarah Smith
    Oct 21, 2025
    5.0
    The staff member who helped me was so helpful and friendly! Awesome customer service!
  • MB
    Matt B
    May 10, 2022
    1.0
    If you like soggy unappetizing wings this place is for you it took forever to arrive NOT RECOMMENDED

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 2750 Race Track Road in Jacksonville?

Delivery is available Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.

Can I place an order for carryout at this Papa Johns location?

Yes, carryout orders are accepted daily. Hours are Monday through Thursday from 10:00 AM to 10:45 PM, Friday and Saturday until 11:45 PM, and Sunday from 11:00 AM to 10:45 PM.