Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 2750 Race Track Road for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.4
142 reviews
5 stars
57
4 stars
27
3 stars
9
2 stars
8
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for professionalism while others were criticized for rudeness and lack of leadership.
Order Accuracy
Frequent complaints about incorrect orders and issues with the ordering system, leading to customer frustration.
Delivery Issues
Many customers experienced long delivery times, with some orders arriving late or cold.
Food Quality
Inconsistent food quality reported, with some customers enjoying their meals while others received undercooked or poorly made pizzas.
Management Concerns
Several reviews highlighted poor management practices, including lack of support for staff and inadequate handling of customer complaints.
- WNWhitney NiedzwieckiNov 1, 20255.0Taking a minute to talk about how extremely busy this Papa John’s is, especially on Halloween. They were behind on orders last night, but bust their butts to catch up best the could, and ended up making my pizza with extra extra cheese, thank you!!
- DRDavid RobinsonOct 31, 20251.0Chris and Chris: You both need to take a long hard look at what the word “manager” actually means. Hiding while an 18-20 girl absorbs the frustration of every customer in the store isn’t leadership it’s cowardice in uniform. One Chris dressed as Mario wouldn’t even make eye contact, while the other Chris hid in the office answering the phone like that somehow counted as problem solving. And when confronted? stated “I’m having a really hard day.” You think your cashier isn’t? Spare us. Leadership shows up when it’s uncomfortable. You both went missing in action. The owners of this location should really take a look at who is running the show. Quick note to the young woman at the counter: You were the only professional in the building tonight. You handled every angry customer with more grace, calm, and composure than both managers combined. You should be proud of yourself because you did their job. Best of luck to you, you’ll go far in life!
- SSSarah SmithOct 21, 20255.0The staff member who helped me was so helpful and friendly! Awesome customer service!
- RJRhonda Jackson-HendeyFeb 11, 20215.0Ethan is great. We order once a week and love this store. Had a an issue this week he was quick to resolve it.
- SSSarah SMar 29, 20111.0We love Papa Johns, but this location is horrid. We've ordered for delivery four times, and it's been wrong every single time. The manager there is clueless. The last time we ordered, they forgot the soda. The delivery guy apologized, then noticed it wasn't even on the ticket. We called the store and spoke to the manager, who had taken our order the first time. We told her what we wanted and she said they'd have it to us shortly. A few minutes later the delivery guy calls and asked us what we had ordered. He had remembered what we said when he was at the house. The manager had still gotten it wrong! I think the delivery guy needs to manage!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza at 2750 Race Track Road in Jacksonville?
Delivery is available Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.
Can I place an order for carryout at this Papa Johns location?
Yes, carryout orders are accepted daily. Hours are Monday through Thursday from 10:00 AM to 10:45 PM, Friday and Saturday until 11:45 PM, and Sunday from 11:00 AM to 10:45 PM.
What services are offered at Papa Johns Pizza in Jacksonville?
They offer delivery, takeout, order ahead, lunch, dinner, and dessert services.
How can I order Papa Johns Pizza online for delivery or pick-up?
You can order online for delivery or carryout through their website and app using the URLs provided for delivery and pickup menus on papajohns.com.
Does Papa Johns Pizza in Jacksonville offer no-contact delivery?
Yes, they provide no-contact delivery services to ensure safety and convenience.
What kind of products can I expect at Papa Johns Pizza on Race Track Road?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located and how can I contact them?
The address is 2750 Race Track Road, Jacksonville, FL 32259. You can call them at +1 904-230-0085.
Are there any notable places near Papa Johns Pizza at Race Track Road that I might want to visit?
Nearby places include Sushi King for Asian cuisine, Massage Green Spa and RE Spa for relaxation, and Plantation Plaza for shopping and groceries at Publix Super Market.
Is there a convenient way to access Papa Johns Pizza if I'm visiting nearby spots like Joy Orthodontics or Massage Green Spa?
Yes, since Papa Johns Pizza is close to these locations, you can easily stop by for takeout or order delivery after your appointments at Joy Orthodontics or visits to Massage Green Spa.
Can I enjoy a meal at Papa Johns Pizza after visiting entertainment spots like Redbox or shopping at Gold and Diamonds Direct?
Absolutely, Papa Johns Pizza is conveniently located near Redbox and Gold and Diamonds Direct, making it easy to grab pizza for dine-in or takeout before or after your entertainment or shopping plans.