Papa Johns Pizza

3.5
173 reviews
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Business Details

11701 SAN JOSE BLVD, Jacksonville, FL
32223, United States
(904) 268-7272
https://locations.papajohns.com/united-states/fl/32223/jacksonville/11701-san-jose-blvd?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 11701 SAN JOSE BLVD for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11701 SAN JOSE BLVD, Jacksonville, FL
32223, United States

Hours

Reviews

3.5
173 reviews
5 stars
80
4 stars
21
3 stars
12
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and poor handling of complaints.

Food Quality

Many customers express dissatisfaction with the quality of the pizza, citing issues like undercooked crust, skimpy toppings, and incorrect orders.

Delivery Issues

Numerous reviews mention problems with delivery times, including late arrivals and incorrect orders, leading to frustration among customers.

Positive Experiences

Despite the negative feedback, several customers highlight positive experiences with friendly staff, quick service, and enjoyable food.
  • SS
    Stephen Springberg
    Jan 3, 2026
    1.0
    I put an order through and order weekly for years. The delivery driver texted me asking for my info and I told him my apartment, gate code, and floor 3. I asked for door delivery. (All of this was on the order info…). Then 20min it’s went by and I checked the tracking and it said it was delivered. The picture showed him leaving it on the bottom of the first flight of stairs! I tracked down the staircase in the picture and there was no pizza and it was the WRONG building. I asked the neighbor who was outside watching TV and smoking. They said the driver dropped it off, took a picture, and then picked it back up and ate a slice and took the whole order back into his car. They said their ring camera picked it up. I called the store and the guy who answered was a little argumentative saying my apartment number is not listed. I told him I can see it on my papa John’s account AND on the receipt. He said he would send a new order but now they are about to close and I have yet to see it.
  • SS
    Stacy
    Dec 31, 2025
    5.0
    Friendly staff, great service
  • JH
    Jeff Hamond
    Dec 21, 2025
    4.0
    Super fast,guy at the register was friendly and efficient,pizza was perfect,hot and delicious,I tried to ignore the guy wandering around by the ovens as I'd already been helped and told my pizza was coming out directly,but he was like "you need to speak up " strange and unnecessary interaction
  • JC
    Julius Comia
    Dec 14, 2025
    5.0
    Ordered online. Website is accurate. Food ready when I cam to pick up.
  • SS
    surveyikus
    Dec 12, 2025
    5.0
    Papa John’s, if you’re seeing this, Samir and Rod are the ones you need to keep around. They handled a crapshoot of situation much better than they needed to.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jacksonville, FL?

Delivery at Papa Johns Pizza in Jacksonville is available Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 11:00 PM.

Can I order food online from Papa Johns Pizza?

Yes, you can order online for delivery or carryout through their website or mobile apps available on Apple App Store and Google Play.