Papa Johns Pizza

2.8
282 reviews
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Business Details

731 Duval Station Road, Jacksonville, FL
32218, United States
(904) 757-2929
https://locations.papajohns.com/united-states/fl/32218/jacksonville/731-duval-station-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 731 Duval Station Road for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
731 Duval Station Road, Jacksonville, FL
32218, United States

Hours

Reviews

2.8
282 reviews
5 stars
94
4 stars
30
3 stars
16
2 stars
21
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional management.

Food Quality

Many customers reported dissatisfaction with food quality, including undercooked and poorly prepared pizzas.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Several reviews raised concerns about sanitation practices, including unclean environments and lack of proper food handling.

Delivery Issues

Customers experienced long wait times for delivery, with some orders taking over two hours to arrive.
  • DJ
    Destiny Johnston
    Oct 31, 2025
    5.0
    Knock it out of the park yet again! This is the best Papa John’s around. Great people and if you ever have any issues with your order they always make it right! Saved the night with allowing to substitute for green peppers!
  • SS
    Smplytonya
    Oct 13, 2025
    4.0
    I've been ordering from this Papa John's for years now, never had any problems. I've signed up on the the app and I receive offers and also earn Papa Dough with each purchase. The employees extremely kind and the food is always great.
  • SG
    Sean Garret
    Sep 26, 2025
    1.0
    Might be the worst pizza I ever had
  • DF
    Debt Favre
    Sep 20, 2025
    1.0
    Location is slippin
  • LW
    Lee White
    Aug 13, 2025
    1.0
    I give up!! I have given the duval station location chance after chance and today I give up. I ordered the pizza and bacon cheese sticks online and when I got there the person that helped me had more studs in their face than a pin cushion and I had to wait the pizza and side was not ready and when it was ready the person set it on the shelf and didn’t let me know it was ready go. Don’t know how long I sat there before the other employee asked about my order to let me know it was ready and when I got the pizza and the bacon cheese sticks home it wasn’t cut enough to remove from the box I had to recut it all myself. I AM DONE!!!
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jacksonville?

Delivery is available Monday through Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours?

Yes, carryout is available Monday through Thursday from 10:00 AM to 11:45 PM, Friday and Saturday from 10:00 AM to 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.