Papa Johns Pizza

3.3
392 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 4275 Southside Blvd for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4275 Southside Blvd, Jacksonville, FL
32216, United States

Hours

Reviews

3.3
392 reviews
5 stars
171
4 stars
55
3 stars
25
2 stars
21
1 star
120

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported late, cold, or missing deliveries, often attributing the problems to the use of DoorDash.

Customer Service

Many reviews highlighted poor customer service experiences, particularly with management, who were described as unhelpful or rude.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, mentioning undercooked pizza, incorrect orders, and unsanitary practices.

Positive Experiences

Despite the negative feedback, some customers praised the pizza quality and service, noting that they had good experiences with specific staff members.
  • CG
    Chad Griffith
    Dec 25, 2025
    3.0
    We always order original crust. The last 2 pizzas we got had some weird crust that was flat but it was not a flat crust. Like the dough didn't rise or they made a flat bread pizza but skrimped on ingredients. Prior to our last 2 pizzas, I would have given this location a solid 5 stars. Next time my wife asks for papa johns, I'm going to try a different location. Also, they allowed a door dasher to take 2 multiple pizza orders (like 8 total) with NO pizza bags. Just riding on the seat in his roach infested Altima. Definitely would not order delivery from here, they are failing the brand. Order papa johns and get some little ceasars type pizza. Also the app said my pizza was done when they hadn't even made it yet.
  • DS
    Destiny Shores
    Dec 20, 2025
    5.0
    They are always amazing! 🤩
  • HM
    Haley Mazzanoble
    Dec 17, 2025
    2.0
    papa john’s is definitely my preferred pizza chain, but doordash is destroying their business! every time i get delivery that a doordasher brings to me, it’s cold, takes 30 minutes to get to me (i live 10 minutes from the store), or as of today STOLEN! i never got my food, no updates, no phone call or anything. i had to call them, and now im waiting another hour for my food. service is tanking with the doordash partnership. sad to say, but this is my last time ordering for sure. i hope the business takes another direction soon before they deminish 🤷‍♀️
  • DW
    Darrius White
    Dec 2, 2025
    1.0
    You burned a pizza I specifically told you was for me toddlers then after giving a poor excuse on why you can’t remake you smirk laugh and think that you deserve a job. I hope you two don’t have kids the day shift 12/02/2025
  • HH
    Honestreviews
    Oct 20, 2025
    1.0
    Ordered at 8:15, was supposed to be delivered for 9:15, wasn’t delivered until 9:38pm. There’s a few problems with this. I ordered through the app and door dash delivered my order. It’s only 5 min away from my house no reason it should take 1.5 hrs to deliver. Secondly, I believe the worker didn’t do his job. I had to call at 9:25 to find out what is going on and why it wasn’t even on the way. Within a few minutes of being on the phone my pizza was now set for delivery. Lastly, pizza arrived nice and COLD. Terrible service. Needless to say, I will not be ordering here again.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jacksonville, FL?

Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

Can I order pizza for carryout at Papa Johns Pizza at 4275 Southside Blvd?

Yes, carryout is available daily. Hours are Monday through Thursday from 10:00 AM to 11:45 PM, Friday and Saturday from 10:00 AM to 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.