Papa Johns Pizza

3.3
455 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 1650 Margaret Street for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1650 Margaret Street, Jacksonville, FL
32204, United States

Hours

Reviews

3.3
455 reviews
5 stars
193
4 stars
62
3 stars
36
2 stars
15
1 star
149

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and accommodating, while others reported rudeness and unprofessional behavior from management.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold, soggy, or poorly made pizzas.

Delivery Issues

Numerous reports of delayed or canceled deliveries, with some customers expressing frustration over the use of third-party delivery services.

Cleanliness

Concerns raised about hygiene practices among staff, including handling food without proper sanitation.
  • EG
    Elizabeth Goodhue
    Nov 1, 2025
    1.0
    The pizza taste like it was a frozen pizza. It was cold. There was nothing good about this pizza and if you called them back, they don’t say anything, but oh we are. Sorry sorry you should offer me my money back or replacement that was not a fresh pizza I had it here in my house within 15 minutes. They told me it’s gonna take at least 45 minutes. It was cold and it tasted just like a frozen pizza. The garlic butter was cold and super thick bad business.
  • CL
    Curtis Lang
    Oct 27, 2025
    5.0
    Best papa John’s I’ve ever had
  • TB
    Tavon Bradley
    Oct 17, 2025
    1.0
    Very unpleasant no greeting no acknowledgement and profanity being used as I wait patiently to be served .
  • EB
    Elizabeth Buono
    Oct 14, 2025
    1.0
    My pizza was cold girl spoke know English and I don’t speak Spanish I from United States of America . Awful
  • JS
    JJ Snipes
    Oct 10, 2025
    5.0
    The gentleman. D.That was working that day really made my day.I called in the order and the operator had messed app the order.And he expedited my order.Everything's amazing these guys are on top of their game

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 1650 Margaret Street, Jacksonville?

Delivery is available Monday to Thursday from 9:00 AM to midnight, Friday and Saturday from 9:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

Can I order takeout from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available Monday to Thursday from 9:00 AM to 11:45 PM, Friday and Saturday from 10:00 AM to 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.