Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 1650 Margaret Street for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.3
458 reviews
5 stars
196
4 stars
62
3 stars
36
2 stars
15
1 star
149
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, poorly made pizzas, with some describing them as inedible or resembling frozen pizzas.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved issues with orders.
Management Issues
Several customers mentioned unprofessional behavior from management, with specific complaints about a manager's attitude and handling of customer concerns.
Delivery Problems
Frequent complaints about delivery issues, including orders being canceled, wrong items delivered, and long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of certain menu items.
- EBElizabeth Brown4 days ago5.0I cannot say enough good things about the Papa Johns on 1650 Margaret Street (Store #2883). Rick and Shaniqua were nothing short of AMAZING. I accidentally placed a large order of 22 pizzas for the wrong date. When my employee Daniel went to pick them up for a company luncheon, Rick immediately noticed the issue and explained that the order was actually scheduled for the next day. Instead of turning us away, Rick stepped up and offered to make all 22 pizzas on the spot. Here’s the part that truly blew me away: Rick and Shaniqua were the ONLY two employees working, and they managed to make all 22 pizzas in under 45 minutes. The pizzas were fresh, hot, accurate, and ready in time for our event. This level of professionalism, teamwork, urgency, and customer care is rare. Rick and Shaniqua turned what could have been a disaster into an incredible experience. Because of them, this location has earned our loyalty for good. Give these two a raise—they represent customer service at its absolute best! 🍕👏
- DPD PJan 2, 20265.0My son grabbed a large pie
- EGElizabeth GoodhueNov 1, 20251.0The pizza taste like it was a frozen pizza. It was cold. There was nothing good about this pizza and if you called them back, they don’t say anything, but oh we are. Sorry sorry you should offer me my money back or replacement that was not a fresh pizza I had it here in my house within 15 minutes. They told me it’s gonna take at least 45 minutes. It was cold and it tasted just like a frozen pizza. The garlic butter was cold and super thick bad business.
- CLCurtis LangOct 27, 20255.0Best papa John’s I’ve ever had
- TBTavon BradleyOct 17, 20251.0Very unpleasant no greeting no acknowledgement and profanity being used as I wait patiently to be served .
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza at 1650 Margaret Street, Jacksonville?
Delivery is available Monday to Thursday from 9:00 AM to midnight, Friday and Saturday from 9:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Can I order takeout from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available Monday to Thursday from 9:00 AM to 11:45 PM, Friday and Saturday from 10:00 AM to 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.
What types of services does Papa Johns Pizza offer?
Papa Johns offers delivery, takeout, order ahead, and serves lunch, dinner, and dessert.
Where is Papa Johns Pizza located?
Papa Johns Pizza is located at 1650 Margaret Street, Jacksonville, FL 32204, United States.
How can I order pizza online for delivery or carryout from this location?
You can order online for delivery or carryout via the Papa Johns website at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/2883 for delivery or https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/2883 for carryout.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns provides no-contact delivery services for safety and convenience.
What products can I order from Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there any notable nearby places where I can visit before or after enjoying pizza at Papa Johns?
You can visit nearby places such as Riverside Market Square for shopping events, Zoës Kitchen for Mediterranean cuisine, or Great Clips for a haircut nearby.
Is there public transit or community services near Papa Johns Pizza at 1650 Margaret Street?
Yes, nearby there's the Five Points Association offering community services and Jacksonville Drug Rehab for health support, which can be good local resources if needed.
Are there other pizza restaurants near Papa Johns Pizza for comparison or alternative options?
Nearby pizza restaurant options include Al's Pizza, offering Italian-style pizza, and another Papa John's Pizza nearby, giving you plenty of pizza choices in the area.