Papa Johns Pizza

3.5
312 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 3801 UNIVERSITY BLVD W for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3801 UNIVERSITY BLVD W, Jacksonville, FL
32217, United States

Hours

Reviews

3.5
312 reviews
5 stars
151
4 stars
35
3 stars
24
2 stars
15
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality; some praised the pizza while others reported it being cold, undercooked, or lacking toppings.

Customer Care

Several customers expressed dissatisfaction with the lack of responsiveness and care from management regarding complaints.

Positive Experiences

A number of customers highlighted positive experiences with friendly staff and good pizza, indicating some consistency in service.

Health Concerns

Multiple reviews raised concerns about food handling practices, including employees not wearing gloves.
  • JA
    Jenny Allen
    Nov 16, 2025
    5.0
    I asked for extra sauce and holy cow! They gave me extra sauce! Thank you!
  • AS
    Angelina Smith
    Nov 16, 2025
    1.0
    Usually I'm a big fan but tonight was a problem. I ordered a pepperoni pizza and they brought me a cheese pizza it says on the box +pepperoni and the order says pepperoni. I called and she refused my request adv it was ordered as a cheese pizza. I won't be ordering here again.
  • MS
    Michael Smith
    Oct 19, 2025
    4.0
    Good hot pizza with a free coupon to boot
  • JW
    John W
    Sep 25, 2025
    3.0
    Expensive and the quality is not what it used to be.
  • JB
    Juanita Bowens
    Aug 22, 2025
    1.0
    Im a huge Papa John's fan, but today was another story. Got to Papa John's at around 6:15pm. I know, Friday it's busy but no one was in line. In the lobby and I waited 10 minutes and no one said anything to me. A white girl was flipping bread, and a black guy with an ear bud in his right ear was on the phone talking to someone. I was completely ignored. Will never go to that store ever again. And that's the store I've been going to since I moved ro Jacksonville. Sorry but yall need to do better.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jacksonville, FL?

Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

Can I order carryout from Papa Johns Pizza at 3801 University Blvd W?

Yes, carryout is available Monday to Thursday from 10:00 AM to 11:45 PM, Friday and Saturday until 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.