Papa Johns Pizza

3.2
387 reviews
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Business Details

6132 MERRILL RD, Jacksonville, FL
32277, United States
(904) 743-7272
https://locations.papajohns.com/united-states/fl/32277/jacksonville/6132-merrill-rd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 6132 MERRILL RD for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6132 MERRILL RD, Jacksonville, FL
32277, United States

Hours

Reviews

3.2
387 reviews
5 stars
151
4 stars
48
3 stars
37
2 stars
14
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others reported cold, poorly made, or unsatisfactory pizzas.

Delivery Issues

Numerous complaints regarding late deliveries, with some orders taking over two hours to arrive.

Positive Experiences

A number of customers expressed satisfaction with specific employees and overall experiences, highlighting good service and quality food on occasion.
  • AS
    Andy Strozer
    Sep 17, 2025
    3.0
    Pizza deal was good...the bogo. Just wish the dough was better. .. I got hand tossed. Recommend a better one but the store was fine. Pizza was about 10 to 15 minutes later from what I was told.
  • JS
    Julie Szabo
    Sep 7, 2025
    1.0
    Horrible! Medium 2 topping and a 2 liter. $32. Didn't deliver the 2 liter. My delivery lady went and bought it herself and brought me ice. I reimbursed her. The pizza is NOT NY style. Yinz need to go to Philly or NY and learn how to make it. Folding it between my fingers is not NY. And the slices are as big as my hand. Ended up costing me almost $50 for a medium and 2 liter.
  • FD
    Frank Dobarro
    Aug 20, 2025
    4.0
    Siempre me tratan súper bien los empleados pero hoy está un señor de barba, pelo largo y espejuelos de unos 30 años que me hizo esperar más de lo normal no le gusto que no diera propina esta ves , tengo esperando 20 minutos y aún asi me dice q falta más tiempo
  • PM
    Preston Miller
    Aug 12, 2025
    5.0
    I did not catch the gentlemans name, but this is how pizza is done, espcially if there is only one person running the place this late. Perfecrtion, thank you for your kindness & support.
  • IH
    Ivy Huffines
    Jun 23, 2025
    4.0
    The food is always pretty good never have to me complaints in that area but they're horrible with remembering to put in the extra peppers that you pay for 🤦🤦🤷🤷😭
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jacksonville, FL?

Papa Johns Pizza delivers Monday to Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

What are the takeout hours for Papa Johns Pizza at 6132 Merrill Rd?

Takeout is available Monday to Thursday from 10:00 AM to 11:45 PM, Friday and Saturday from 10:00 AM to 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.