Papa Johns Pizza

3.6
446 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Jacksonville, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jacksonville pizza for any occasion. Call us for pizza delivery in Jacksonville or stop by 10750 ATLANTIC BLVD. for carryout to order the best pizza in Jacksonville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
10750 ATLANTIC BLVD., Jacksonville, FL
32225, United States

Hours

Reviews

3.6
446 reviews
5 stars
203
4 stars
79
3 stars
33
2 stars
23
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of acknowledgment.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong toppings, leading to dissatisfaction.

Delivery Issues

A significant number of reviews mentioned delays in delivery, with some orders taking over 90 minutes and arriving cold.

Food Quality

Several customers complained about undercooked pizza and poor food preparation, including raw dough and excessive sauce.

Cleanliness

There were alarming reports regarding hygiene, including unsanitary conditions and staff handling food inappropriately.
  • CD
    Cheese Dreams (DreamingOfCheese)
    6 days ago
    5.0
    Pizza is always hot and delicious, sometimes the staff are a little short but they're always working hard and I really appreciate them. Never had a bad experience here.
  • JJ
    Just J
    Nov 1, 2025
    1.0
    I would advise no one EVER to order pizza from Papa John’s on Halloween. People were lined up all the way down the sidewalk, and many of the orders were coming out a full two hours late. There were about 10 DoorDashers there waiting, losing money every minute they were there. People were standing around in Halloween costumes late for the parties they were going to but held hostage because they had already paid for the pizza. This is no criticism of the employees. They did their best with the high volume of orders. But, to the management of Papa John’s: if you cannot fulfill orders in less than two hours, you need to suspend taking orders. It was a disgrace to take all these people‘s money, and then they couldn’t even get up to the counter in order to cancel. One DoorDasher said this happens every Papa John’s in the area on every Halloween. Enough is enough. Do something about it.
  • JV
    Jonathan Vidal
    Sep 19, 2025
    1.0
    The staff is rude and unfriendly! Even if the Papa Track says your order is ready, be prepared to wait an eternity for it
  • SS
    Sarah
    Sep 9, 2025
    1.0
    I literally just placed an online order and forgot to add a topping. I called right away and the lady told me it was already out the door when I can see ya'll were just prepping the order now. Like wtheck? For that reason, ya'll can keep your 1 star review.
  • MJ
    Michael Jeter
    Sep 7, 2025
    4.0
    Went to first store wrong one didn't tell me they didn't have my order till I checked my app after waiting for them to make it.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jacksonville, FL?

Delivery is available Monday to Thursday from 10:00 AM to 12:00 AM, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.

Can I order Papa Johns Pizza for takeout, and what are the takeout hours?

Yes, takeout is available Monday to Thursday from 10:00 AM to 11:45 PM, Friday and Saturday from 10:00 AM to 12:45 AM, and Sunday from 11:00 AM to 10:45 PM.