Panera Bread

Reviews

• MC

  Meeks C Carter

  Feb 20, 2026
  1.0
  Ordered 24hrs in advance and still had to wait 15 minutes to pick up my order and asked for pickles on the side and one employee asked the girl behind the counter and she stated pickles cone on the sandwich. Got home and no pickles on the sandwich.
• GG

  Greatestbrittain

  Feb 7, 2026
  5.0
  Hannah is the best and super helpful and great with customer service she helped me decide on the potato soup and she was correct it's delicious!
• MC

  Mayra Chaparro

  Jan 17, 2026
  1.0
  We visited this Panera around 7:00 PM, an hour before closing, and had a very disappointing experience. When we arrived, there was no coffee available, and we waited nearly 10 minutes before the cashier came to take our order. Finally when the man came to take out order , he was puffing, huffing, and visibly annoyed, which made us feel uncomfortable and unwelcome. That behavior is what led us to request a manager. We later learned that the coffee had already been put away. When we asked about it, we were told only dark roast could be made, because they were almost closing, which tasted very unpleasant. I also ordered a bagel that was not toasted as requested. When we asked to speak with a manager, someone who was clearly not the manager came over and had an even worse attitude and said they start cleaning at 7 because they close at 8! Overall, the customer service was unprofessional and unacceptable. I didn’t take names but these people have to be held accountable ,Saturday January 17,2026 at 7pm!!
• JM

  Jacksonville Muse

  Jan 12, 2026
  5.0
  I can’t say enough that obedience is better than sacrifice. I came to Panera and didn’t realize that my baby didn’t put my debit card back in my purse from the night before when he went to Home Depot for me. I had already ordered and was frantically looking for my card as I stepped to the side in the line. Jazmyn, without flinching said I got you. I’m going to bless you today. I was like what! Then I remembered a conversation that I had with God on the way there. I told her, thank you. This is something that I would do. So I sat down still looking through my purse for my card. After verifying that he didn’t put the card back, I was leaving and I asked to speak to Jazmyn. I explained to her that her act of kindness was God explaining to me that His voice will be heard and His hugs will be felt by his children. I explained what all had happened already that morning and how I wound up to her Panera. We hugged and cried while rejoicing. When I left there, I found my son dropped my card in my car. I went to get gas and a young lady asked if I had any change. I told her that someone helped me this morning and I was going to help her too. I let her know that no matter how she got in that condition, what happened and what didn’t happen doesn’t matter. All that matters is God has not forgotten about her nor me and she doesn’t have to stay there. I asked if she minded if I give her a hug. We hugged and I saw love in action on a morning when I almost let the enemy play with my peace. Thank you Jazmyn for being so kind and being a vessel for God. It’s normal to take on God’s character. Anything else is what’s abnormal 🙏🏽🫶🏽 I can’t wait to share the full details of this testimony with my Lifegroup and spiritual family at Southpoint Community Church! God is STILL God! Nickie Wooten ♥️
• GR

  Gabriella Rebecca

  Jan 7, 2026
  5.0
  Just want to give Jasmine her flowers today. Monday I had something really scary happen to me. I blacked out and passed out near the bathroom and Jasmine was a huge help to me. I had no family around and was alone and scared but she made me feel like she truly cared about me. There’s still amazing people out there and that warms my heart. Jasmine you have no idea what that meant to me. Thank you.