Panera Bread

4.0
1196 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

13271 City Station Dr, Jacksonville, FL
32218, United States
(904) 714-6488
https://www.panerabread.com/en-us/cafe/locations/fl/jacksonville/13271-city-station-dr
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13271 City Station Dr, Jacksonville, FL
32218, United States

Hours

Reviews

4.0
1,196 reviews
5 stars
628
4 stars
274
3 stars
101
2 stars
60
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and lack of attention from employees.

Food Quality

Many customers expressed disappointment with the quality and freshness of the food, citing issues like cold or poorly prepared items, while others enjoyed specific dishes like the broccoli cheddar soup.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, which negatively impacted the overall dining experience.

Order Accuracy

There were multiple complaints regarding incorrect orders and missing items, indicating a need for better communication and order verification among staff.

Atmosphere

The atmosphere received mixed reviews; some appreciated the pleasant environment and outdoor seating, while others noted it was messy or too loud.
  • DQ
    Daniel Quiñones
    Dec 30, 2025
    1.0
    Way too slow. Asked forb help and was told to wait
  • AZ
    Azhar Zaidi
    Dec 26, 2025
    5.0
    Cheerful and courteous staff are always helpful. Manager is seen busy all day. I am always greeted respectfully and so are others.
  • TB
    Trish Bagnall
    Dec 22, 2025
    4.0
    Was working in the area for a couple of days and went here for lunch with coworkers. I did enjoy it very much everyone was very nice. When the complaint is when you go to the kiosk to order and pay on your own it is a very confusing. I did ask for help but the woman behind the counter was too busy helping one other person who was in line. The food was very good I had a salad and a drink
  • KP
    Kenny Pierce
    Dec 14, 2025
    1.0
    8/10 times I come here they don’t have stuff in stock, this been going on for a few years now, it’s 12/14 it was like 8:30 they saying they don’t have wild rice no chicken soup etc, say the truck didn’t come, but sometimes they just put things away and just try to close early and forget about the customers, this is not good! I done heard so many times we waiting on a truck, I hate going here
  • RM
    R. M.
    Dec 14, 2025
    5.0
    Gute Backwaren, schmackhafte Tomatensuppe, große Tassen Kaffee.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Jacksonville accept reservations?

No, Panera Bread Jacksonville does not accept reservations.

What are the opening hours of Panera Bread Jacksonville?

Panera Bread Jacksonville is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.