Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.3
954 reviews
5 stars
596
4 stars
205
3 stars
66
2 stars
32
1 star
55
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as old or poorly prepared items, and missing ingredients.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to frustration among customers.
Cleanliness
Multiple customers noted that the location was dirty, with sticky floors and unkempt dining areas.
Positive Staff Interactions
Despite the issues, several customers praised specific staff members for their excellent service and friendliness.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their visits while others expressed disappointment and a lack of desire to return.
- BCBernard Canady6 days ago1.0I have been to this Panera bread twice, but I will never frequent this place ever again. It seems that the conversations that are going on in the back about their lives were more important than serving paying customers. I guess the General Manager loves her employees but hates her guests. Sad but true .
- SASharmilla AnandNov 12, 20255.0⭐ 5-Star Review ⭐ Gregory – Panera Manager I had an amazing experience at Panera thanks to Gregory. His customer service is truly exceptional — kind, patient, and genuinely attentive. He made my visit the highlight of my day. Of course, the sourdough bread and French onion soup were fresh and absolutely delicious — well worth it! Thank you, Gregory, for going above and beyond!
- KPKath POct 29, 20253.0We go every Wednesday or Thursday to different Panera’s near us & I was disappointed in the rotting salad leaves in a half salad! It totally turned me off going back to this Panera. As far as service, what service we put in our own order we picked up our order we cleaned up after ourselves. If ur talking about making the food the salad was disappointing as I said above. But the soup was good could definitely be served hotter, I don’t like having to reheat the food I just paid for. I expect soup to come out HOT!!!!
- DGDennis GrahamOct 26, 20255.0Megan made my day! Her service is awesome and it's so nice to be welcomed by a real smile!
- BFBaily FordSep 25, 20255.0I am a frequent customer at this location and tonight I had the best expirence in store all because of Mrs. Megan. She was so sweet and patient. I usually do online orders, however decided to come in and I was greeted with a smile, helpful information regarding food (those who have allergies know) and I couldn't have had a better experience!! She needs a raise, she went above and beyond customer service and deserves to be recognized!
Frequently Asked Questions About Panera Bread
Does Panera Bread accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours of Panera Bread in Jacksonville?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What meals are served at this Panera Bread location?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread in Jacksonville offer delivery and drive-thru services?
Yes, this location offers delivery, drive-thru, and dine-in services.
What payment options does Panera Bread accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a way to order Panera Bread online or via an app?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store.
What types of food specialties can I find at Panera Bread?
Panera Bread offers specialties such as You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby restaurants can I visit along with Panera Bread?
Nearby, you can find Applebee's for casual dining and Your Place Bar and Grill or YP's for bar and grill experiences. McDonald's is also close by for fast food options.
Are there nearby facilities that could complement a visit to Panera Bread?
Yes, nearby facilities include San Pablo Animal Hospital if you need pet services and Jacksonville Vein Specialists for health and spa services, which you might consider after a meal.
How can I access Panera Bread if I am using public transit or visiting nearby attractions?
Panera Bread is conveniently located on 13201 Atlantic Blvd in Jacksonville, close to well-known spots like Classic Wine and Spirits and The UPS Store 3559, making it easy to combine errands or visits. The location is accessible by local roads commonly used by customers visiting these nearby places.