CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Quality
While some staff members received praise for their friendliness and helpfulness, many reviews highlighted slow service and a lack of attentiveness from employees.
Cleanliness
Multiple reviews pointed out that the restaurant was dirty, with sticky floors and unkempt bathrooms, which negatively impacted the dining experience.
Food Quality
Customers expressed disappointment in the quality of food, mentioning issues like poorly prepared items, lack of freshness, and inconsistent portion sizes.
CT
Chris T
4 days ago
5.0
Food was good. The ciabatta steak sandwich has a sweet sauce on it that I recommend having it on the side. The staff went out of their way to make it a great experience. The person at the register is really nice. Worth coming here to see her flamboyance! Skip the kiosk order and order with her.
PS
Pamela Snyder
6 days ago
5.0
Charles provided Excellent customer service with a smile!
MM
Mandy
Dec 28, 2025
1.0
They always give me the wrong food.
Either someone else's food they were supposed to give to the people in front of me or they give me a different portion than what I paid for like a half of a sandwich instead of the full I paid for.
I drive all the way to AB now to get Panera there because the ones closest to my house can't seem to get it together and give people the correct food with a smile on their face
SF
Suzanne Fiedler
Dec 24, 2025
2.0
As a sip club member, I bought a bagel and then went to get an unsweetened iced tea. The iced tea was out, so I told the woman in front. After waiting 10 minutes and no one getting any iced tea, I went to the kitchen area and asked them for one.
The restaurant was almost empty and no one seemed overworked, so I guess customer service isn't important to them.
DB
Davey Boy
Dec 13, 2025
1.0
Seems like this location always runs out of one thing or another. I always have to settle for something I didn’t intend to buy.
What are the operating hours of Panera Bread in Jacksonville?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What meals are served at this Panera Bread location?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread in Jacksonville offer delivery and drive-thru services?
Yes, this location offers delivery, drive-thru, and dine-in services.
What payment options does Panera Bread accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a way to order Panera Bread online or via an app?
Yes, you can order online through their website or use the Panera Bread app available on the Apple App Store.
What types of food specialties can I find at Panera Bread?
Panera Bread offers specialties such as You Pick Two, Power Menu, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
What nearby restaurants can I visit along with Panera Bread?
Nearby, you can find Applebee's for casual dining and Your Place Bar and Grill or YP's for bar and grill experiences. McDonald's is also close by for fast food options.
Are there nearby facilities that could complement a visit to Panera Bread?
Yes, nearby facilities include San Pablo Animal Hospital if you need pet services and Jacksonville Vein Specialists for health and spa services, which you might consider after a meal.
How can I access Panera Bread if I am using public transit or visiting nearby attractions?
Panera Bread is conveniently located on 13201 Atlantic Blvd in Jacksonville, close to well-known spots like Classic Wine and Spirits and The UPS Store 3559, making it easy to combine errands or visits. The location is accessible by local roads commonly used by customers visiting these nearby places.