Panera Bread

4.3
960 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13201 Atlantic Blvd, Jacksonville, FL
32225, United States

Hours

Reviews

4.3
960 reviews
5 stars
598
4 stars
205
3 stars
67
2 stars
33
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Quality

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted slow service and a lack of attentiveness from employees.

Cleanliness

Multiple reviews pointed out that the restaurant was dirty, with sticky floors and unkempt bathrooms, which negatively impacted the dining experience.

Food Quality

Customers expressed disappointment in the quality of food, mentioning issues like poorly prepared items, lack of freshness, and inconsistent portion sizes.
  • CT
    Chris T
    4 days ago
    5.0
    Food was good. The ciabatta steak sandwich has a sweet sauce on it that I recommend having it on the side. The staff went out of their way to make it a great experience. The person at the register is really nice. Worth coming here to see her flamboyance! Skip the kiosk order and order with her.
  • PS
    Pamela Snyder
    6 days ago
    5.0
    Charles provided Excellent customer service with a smile!
  • MM
    Mandy
    Dec 28, 2025
    1.0
    They always give me the wrong food. Either someone else's food they were supposed to give to the people in front of me or they give me a different portion than what I paid for like a half of a sandwich instead of the full I paid for. I drive all the way to AB now to get Panera there because the ones closest to my house can't seem to get it together and give people the correct food with a smile on their face
  • SF
    Suzanne Fiedler
    Dec 24, 2025
    2.0
    As a sip club member, I bought a bagel and then went to get an unsweetened iced tea. The iced tea was out, so I told the woman in front. After waiting 10 minutes and no one getting any iced tea, I went to the kitchen area and asked them for one. The restaurant was almost empty and no one seemed overworked, so I guess customer service isn't important to them.
  • DB
    Davey Boy
    Dec 13, 2025
    1.0
    Seems like this location always runs out of one thing or another. I always have to settle for something I didn’t intend to buy.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread in Jacksonville?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.