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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(1047 reviews)

Business Details

(904) 262-1732

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13740 Old St Augustine Rd, Jacksonville, FL
32258, United States

Hours

Reviews

4.0
1,047 reviews
5 stars
558
4 stars
201
3 stars
88
2 stars
80
1 star
120

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.

Cleanliness

Numerous reviews highlighted concerns about the cleanliness of the dining area and bathrooms, with many stating that tables and floors were dirty.

Customer Service

While some staff were praised for their friendliness, there were multiple complaints about rude service and lack of responsiveness to customer issues.

Food Quality

Customers expressed disappointment with the inconsistency and quality of food, noting that portions were often small or not as expected.

Atmosphere

The location was generally described as pleasant and suitable for working or socializing, though cleanliness issues detracted from the experience.
  • DG
    david goglia
    2 days ago
    2.0
    Ordered ahead on the app for the drive through option. Got here a few minutes before the app said to. Only 1 car ahead of me in line. She must have ordered a family feast as I sat in line behind her for over 10 minutes. Needs to be either seperate lines for app orders or tell people to go park and bring the food. Long time to wait despite ordering ahead. Also $22 for a soup and a salad is wild.
  • WP
    Wenjun Pan
    6 days ago
    5.0
    Always good place to go
  • SM
    S. Madman
    Feb 15, 2026
    5.0
    The best Panera in town. There is a reason is always busy. I go there every day, and even though no one is perfect they always make it right to the customer. See some new face lately, hope they train with the current staff
  • DW
    Dr. Jane White
    Feb 8, 2026
    5.0
    Do you have a taste for soup and sandwiches, then this is your place. Quality and taste is consistent and delicious!
  • SJ
    Samiya Jones
    Jan 18, 2026
    5.0
    Caleb helped me when I had a problem with my order and was very helpful and kind

Frequently Asked Questions About Panera Bread

Does Panera Bread in Jacksonville accept reservations?

No, Panera Bread in Jacksonville does not accept reservations.

What are the opening hours of Panera Bread Jacksonville?

Panera Bread Jacksonville is open from 6:00 AM to 9:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 7:00 AM to 9:00 PM on Sunday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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