Panera Bread

4.0
1031 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13740 Old St Augustine Rd, Jacksonville, FL
32258, United States

Hours

Reviews

4.0
1,031 reviews
5 stars
546
4 stars
202
3 stars
88
2 stars
76
1 star
119

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms.

Service Issues

Customers frequently experienced slow service, incorrect orders, and unhelpful staff.

Food Quality

While some enjoyed the food, many noted inconsistencies in portion sizes and freshness.

Customer Experience

Several reviews highlighted friendly staff and positive dining experiences, but these were overshadowed by complaints.

Pricing Concerns

Many customers felt the food was overpriced for the quality received.
  • AT
    Albrie Thompson
    Nov 13, 2025
    3.0
    My breakfast bagel was good. I got two drinks the lemonade blueberry soda it was nasty and tasted odd. The crème Brûlée crunch latte was good, but not the best I’ve ever had. It was also $17 for a bagel and two drinks.
  • RH
    ra ha
    Nov 11, 2025
    2.0
    This location does not offer the complimentary bakery item and coffee for Veterans on Veteran's day special.
  • TR
    Thayna Rucaglia
    Nov 6, 2025
    2.0
    This location always messes up my orders. I know it’s a fast food chain, so I don’t expect much, but it happens EVERY SINGLE TIME I order here. Missing dressings, wrong salads, missing brownies, chips, baguettes, utensils, there’s ALWAYS something Support on the app is great and always compensates, but it doesn’t fix the frustration of wasting time or not getting what you actually ordered. Today they forgot my baguette AGAIN, and when I went back, the guy was dismissive, didn’t even apologize, and looked at me like I was the one in the wrong for coming back. Then, when I finally sat down to eat, I realized they also forgot my chips and utensils, and after I had already spent over 30 minutes in the drive-thru line I ended up having to go to a gas station just to grab utensils Really disappointing experience every time
  • RN
    Robbin Neff
    Nov 1, 2025
    3.0
    The left off my drive through sausage on my breakfast sandwich. Had to drive around and hobble in, which was painful. They very nicely remade the sandwich right away.
  • DC
    Debra Cummings
    Sep 17, 2025
    3.0
    The reason I am giving a 3.....the place is dirty. The tables had not been wiped down. Underneath the tables, stuck in the corners was food. The bathrooms were unacceptable as well. Tissue on the floors, corners full of dirt, just disgusting. No issues with food quality, but made me think, if the general areas are filthy, what does the kitchen look like?

Frequently Asked Questions About Panera Bread

Does Panera Bread in Jacksonville accept reservations?

No, Panera Bread in Jacksonville does not accept reservations.

What are the opening hours of Panera Bread Jacksonville?

Panera Bread Jacksonville is open from 6:00 AM to 9:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 7:00 AM to 9:00 PM on Sunday.