Panera Bread

3.9
1045 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
13740 Old St Augustine Rd, Jacksonville, FL
32258, United States

Hours

Reviews

3.9
1,045 reviews
5 stars
554
4 stars
202
3 stars
89
2 stars
78
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being underwhelming or poorly prepared.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty tables and bathrooms.

Service Issues

Frequent complaints about order accuracy and slow service, with some staff being unhelpful or rude.

Value for Money

Several customers felt that the prices were too high for the portion sizes and quality of food received.

Positive Experiences

Despite the negatives, some customers praised the food and service, particularly at specific locations.
  • JJ
    Jane
    6 days ago
    1.0
    I ordered a Caesar salad and they forgot to put the sauce. When I called, the lady that answered did not apologize at all. Like this was a normal occurrence for them. I know mistakes happen but at least be more sympathetic. I don’t live close by.
  • RG
    Ray Georgis
    Jan 4, 2026
    1.0
    Panera has completely lost the plot. I walked in just trying to order half of their Italiano sandwich because I wasn’t even that hungry, and they rang it up at $10 for HALF a sandwich. Let that sink in. I didn’t even take the order... I told them to cancel it and walked out. I can go to Publix down the street and get a full Italian sub with Boar’s Head, better bread, and actually be full for less money. The only reason I was there at all was a gift card; otherwise I wouldn’t have stepped inside. This isn’t “premium,” it’s overpriced nonsense. Absolute trash value.
  • CE
    C E
    Dec 30, 2025
    5.0
    The Panera on Old St. Augustine Road is a nice new location with a great outdoor dining area. Ordering is easy via kiosk or human, and the food is always delicious. It’s a great value for the quality you get. A perfect, modern spot for a quick and tasty meal! Highly recommend the patio seating.
  • AF
    Auggie Fauland
    Dec 23, 2025
    2.0
    Went here on my lunch break for a buttered asaigo bagel and a soup that I paid 12 dollars for. They couldn't even be bothered to wrap the bagel much less butter it. And for 12 dollars I could make a whole pot of soup. Trust me i won't be coming back to panera anytime soon
  • KF
    kay fauland
    Dec 23, 2025
    2.0
    I came in on my lunch break for a buttered bagel and a soup. They just threw the bagel in the bag without any wrapper on and some butters. I paid almost 12 dollars for the smallest cup of soup I've ever had trust me I won't be back ever

Frequently Asked Questions About Panera Bread

Does Panera Bread in Jacksonville accept reservations?

No, Panera Bread in Jacksonville does not accept reservations.

What are the opening hours of Panera Bread Jacksonville?

Panera Bread Jacksonville is open from 6:00 AM to 9:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 7:00 AM to 9:00 PM on Sunday.