Panera Bread

Reviews

• CD

  carolE D'Angelo

  Feb 2, 2026
  5.0
  Austin was very sweet and helpful
• BB

  Beth Bass

  Jan 24, 2026
  2.0
  I’m a sip cup member and there have been many times I’ve come in for an unsweetened tea and there is absolutely none. Then today, I ordered a sandwich Togo and waited. When it never came up I went to ask. The girl laughed and said that the ticket was an mis-feed and asked my order. They never let me know- just waited for me to go ask. I requested a refund and they walked over to the register and found my ticket immediately repeating my order. I guess they could have made it afterall.
• JM

  james M

  Jan 12, 2026
  5.0
  Love the managers and the staff. I go there pretty much everyday and everyone is so friendly.
• MM

  Mandy

  Dec 28, 2025
  1.0
  This is the worst Panera in Jax. I fully believe that. All the staff is extremely rude. From the people who take your order, the people who make your food, the people who are walking past the counter to the back. The issues have existed for years. Food is always made wrong (this exact order for instance was supposed to be have no tomatoes due to an allergy) you're never given sauces that are requested even when paying for them and when you do get them it ends up like this which then you can't even eat because there are chunks of plastic all inside of the sauce and the sauce also all over everything in the bag. When I pointed that out to the guy in the back he literally slide a clear salad container (he was supposed to put the food in that anyways as I requested and ever have issues with at any other location) and had like 2 napkins on top of it. Also, the bowl of soup my husband got was awful. It smelled rotten and he would've been happier with 3D chicken from a Campbell's can. Waste of money. Never again.
• MS

  Mikayla Spencer

  Dec 2, 2025
  2.0
  I ordered from DoorDash today, around a 60$ order including the fees and tips. I order from Panera quite often, as it’s one of my favorite places to eat. Today I was extremely disappointed in receiving my order, I was missing both of my French baguette sides, which I paid for the honey walnut spread specifically for those. I ordered the mitten cookie, and received a pumpkin cookie instead, I understand you could’ve been sold out but you’re supposed to accommodate to the customers replacement and nothing was asked. And for my Caesar salad, which is the most disappointing part, no one wants their salad they ordered with dressing, without dressing! I opened my dressing container and there was two or three drops of Caesar inside?? The food is always phenomenal, but when a customer is spending so much money on food please make sure the order is correct!!

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