CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
While some customers praised the freshness and taste of the food, many expressed disappointment with portion sizes and discrepancies between food appearance and reality.
Cleanliness and Atmosphere
The restaurant was noted for being clean, but the new location's atmosphere was described as cold and uninviting compared to the previous one.
Pricing Concerns
Several reviews mentioned that the prices were too high for the portion sizes and quality of food offered.
JC
Jordan Campos
4 days ago
1.0
I ordered a pick two so I could eat a salad for lunch yesterday and a sandwhich for lunch today.
I ordered a chipotle chicken avocado melt and was given whatever this is??? Avocado chicken tomato bacon and lettuce on really hard bread?
JQ
Jazmin Quiros
Jan 1, 2026
2.0
The lack of human interaction was striking—everything felt impersonal and transactional. Customer service was virtually nonexistent, with no effort to engage, assist, or create a welcoming experience. To then be asked for a tip on top of that was audacious. Tipping should reflect service provided, and in this case, there was very little to justify it.
HH
Hannah
Dec 23, 2025
1.0
The absolute worst experience every single time I come. The lady that works the drive through during evenings is awful to me and my husband. He will asked her a simple question and she slammed the door in his face and proceeded to complain to her other coworkers. I reached out to corporate on this, I am so not happy with the level of service given here
KS
Kelly Sheehan
Dec 16, 2025
1.0
This is the most expensive, for the amount given, looked like the bread was torn in half and thrown on the plate, small small portions never will do this again. Not even tasted great. If the ranking was less than 1 it sure would be rated a lot lower
CN
Clint Nelson
Dec 16, 2025
5.0
I ordered at the kiosk as there was a line for the registers. I got my food quick. The food was great tasting and fresh. Thanks
Does Panera Bread Jacksonville accept reservations?
No, Panera Bread Jacksonville does not accept reservations.
What are the operating hours for dine-in and delivery services at Panera Bread Jacksonville?
Panera Bread Jacksonville operates from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
Does Panera Bread Jacksonville offer delivery and pick-up services?
Yes, Panera Bread Jacksonville offers delivery, drive-thru, and pick-up services, including Rapid Pick-Up for quick order collection.
What payment methods are accepted at Panera Bread Jacksonville?
Panera Bread Jacksonville accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Can I order online from Panera Bread Jacksonville?
Yes, you can place an online order through their website or using the Panera Bread app available in the Apple App Store.
What types of meals are served at Panera Bread Jacksonville?
Panera Bread Jacksonville serves breakfast, lunch, brunch, and dinner.
What specialties does Panera Bread Jacksonville offer?
Some specialties include You Pick Two combinations, Power Menu items, hand-tossed salads, freshly baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
What are some nearby restaurants to Panera Bread Jacksonville where customers might dine before or after visiting?
Nearby restaurants include Flame Broiler (fast food and American cuisine), La Nopalera (Mexican and Latin American food), Jimmy Hula's (bar and American cuisine), Jersey Mike's Subs (sandwich shop), Zaxby's (chicken and American food), My Life Pizza (Italian and pizza), Chipotle Mexican Grill (Tex-Mex), Slice Oakleaf (Italian pizza), Shibuya Sushi Japanese Restaurant, and TenZushi Japanese & Thai.
Are there any nearby banks or financial services for Panera Bread Jacksonville customers?
Yes, Community First Credit Union is located nearby, providing convenient banking and financial services.
What nearby amenities can Panera Bread Jacksonville customers visit for shopping or services?
Customers can visit nearby places such as Dollar Tree for discount shopping, T-Mobile for mobile phone services, Walgreens for pharmacy and beauty supplies, CareSpot Urgent Care for medical needs, and Home Depot for home improvement supplies.