Panera Bread

4.1
967 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
9725 Applecross Road, Jacksonville, FL
32222, United States

Hours

Reviews

4.1
967 reviews
5 stars
545
4 stars
212
3 stars
78
2 stars
39
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers praised the freshness and taste of the food, many expressed disappointment with portion sizes and discrepancies between food appearance and reality.

Cleanliness and Atmosphere

The restaurant was noted for being clean, but the new location's atmosphere was described as cold and uninviting compared to the previous one.

Pricing Concerns

Several reviews mentioned that the prices were too high for the portion sizes and quality of food offered.
  • JC
    Jordan Campos
    4 days ago
    1.0
    I ordered a pick two so I could eat a salad for lunch yesterday and a sandwhich for lunch today. I ordered a chipotle chicken avocado melt and was given whatever this is??? Avocado chicken tomato bacon and lettuce on really hard bread?
  • JQ
    Jazmin Quiros
    Jan 1, 2026
    2.0
    The lack of human interaction was striking—everything felt impersonal and transactional. Customer service was virtually nonexistent, with no effort to engage, assist, or create a welcoming experience. To then be asked for a tip on top of that was audacious. Tipping should reflect service provided, and in this case, there was very little to justify it.
  • HH
    Hannah
    Dec 23, 2025
    1.0
    The absolute worst experience every single time I come. The lady that works the drive through during evenings is awful to me and my husband. He will asked her a simple question and she slammed the door in his face and proceeded to complain to her other coworkers. I reached out to corporate on this, I am so not happy with the level of service given here
  • KS
    Kelly Sheehan
    Dec 16, 2025
    1.0
    This is the most expensive, for the amount given, looked like the bread was torn in half and thrown on the plate, small small portions never will do this again. Not even tasted great. If the ranking was less than 1 it sure would be rated a lot lower
  • CN
    Clint Nelson
    Dec 16, 2025
    5.0
    I ordered at the kiosk as there was a line for the registers. I got my food quick. The food was great tasting and fresh. Thanks

Frequently Asked Questions About Panera Bread

Does Panera Bread Jacksonville accept reservations?

No, Panera Bread Jacksonville does not accept reservations.

What are the operating hours for dine-in and delivery services at Panera Bread Jacksonville?

Panera Bread Jacksonville operates from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.