CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and order inaccuracies.
Food Quality
Food quality is inconsistent; many customers enjoyed the meals, but there were complaints about cold items and incorrect orders.
Cleanliness
Concerns about cleanliness, particularly in bathrooms and dining areas, with some customers noting dirty conditions.
New Location
The new location received positive feedback for its ambiance and layout, but some customers expressed concerns about service efficiency.
LS
Lily Delgado sandoval
Dec 24, 2025
5.0
It’s so delicious, pretty and gentle people, i love the music that they play everyday, a week ago it was my first time going here and at the begginig i say “I think that restaurant is horrible” but until today i can say is one of my favorites, i hope they exist in the future some panera bread in México, that would be awesome . 🤗💕
DA
David Adams
Dec 21, 2025
1.0
Customer service is terrible! I ordered bacon egg and cheese! The order was wrong as always and the wait time is unacceptable! Management do better
PW
Patrice Weiss
Dec 20, 2025
5.0
We dine in with the special of 2 .. half sandwich and salad.. u have to get the code to use the bathroom so didn't like that
JC
Jose Rivera Coriano
Dec 8, 2025
5.0
Excellent customer service and attention to detail!
KD
Karen Davis
Dec 5, 2025
5.0
Delicious as usual. I got my favorite pick2 of a cup of broccoli cheddar soup and a half Chipotle chicken avocado with a baguette as the side. Cranberry loaf slice to go. Big yum!