Panera Bread

4.0
920 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4720 Town Crossing Drive, Jacksonville, FL
32246, United States

Hours

Reviews

4.0
920 reviews
5 stars
504
4 stars
179
3 stars
86
2 stars
45
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being overcooked or lacking in freshness.

Service Issues

Many reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Numerous complaints about the cleanliness of the restaurant, including dirty tables, floors, and restrooms.

Management

Feedback indicates a lack of effective management, with reports of unprofessional behavior from staff and inadequate oversight.

Positive Experiences

Despite the issues, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it met expectations.
  • AW
    Alivia Wetherington
    Nov 15, 2025
    1.0
    Waited 45 mins for a sandwich and a cup of soup. Very disappointed in the wait time.
  • AC
    Arlin Corrigan
    Nov 5, 2025
    1.0
    After an order went terribly wrong, I called the store and I was promised they would correct this issue by sending the missing items out ( this was ordered for a work meeting) The representative Anaiah lied to me and later I called and spoke to a gentleman that was not owning up to the failiure of his team, beyond disappointed. Do not order from this location!
  • DA
    Deb A
    Oct 25, 2025
    5.0
    It is a bakery, you order at tge counter, sandwiches ab d soup are delicious includig the variety of breads and sweets. I also love their egg dishes which sell out fast.
  • ML
    Michael Lufaso
    Oct 20, 2025
    1.0
    Arrived and not all the kiosks are working. The first items I attempted to order were not available. No autumn squash soup. No Half French Ciabatta Dipper. Half Chicken Pesto Ciabatta Dipper. No provolone cheese. No Black bean soup. No chili. No cheddar soup. No chicken noodle soup. No rice soup. No types of cookies according to kiosk, even though there were half a dozen nearby. Order and pay for a pumpkin cookie. Tap to pay wasn't working on a card I frequently use. When food is finally ready, no, we don't have a pumpkin cookie that you ordered. "Would you like another cookie?" Given a less expensive candy cookie. Went to get a drink. Tried to get ginger ale, no, just soda water. Tried to get Starry, no, it's also just soda water. Finally on third attempt found a beverage that was functional. If this experience is typical, I don't see how this location stays in business.
  • ES
    Emily Speckman
    Oct 19, 2025
    1.0
    I placed a delivery order to be brought to my work at the urgent care I work for since I am unable to leave to get something. My main food was fine. But I ordered a pastry where all three of them came in severely burned, very small, and just all out disgusting. I couldn’t eat any of them. They were rock solid. This is extremely unacceptable to me, especially considering how expensive Panera is. Do better.

Frequently Asked Questions About Panera Bread

Does Panera Bread Jacksonville accept reservations?

No, Panera Bread Jacksonville does not accept reservations.

What are the operating hours of Panera Bread Jacksonville?

Panera Bread Jacksonville is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.