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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(940 reviews)

Business Details

(904) 807-9103

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4720 Town Crossing Drive, Jacksonville, FL
32246, United States

Hours

Reviews

4.0
940 reviews
5 stars
514
4 stars
182
3 stars
87
2 stars
46
1 star
111

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables, floors, and restrooms, indicating a need for improved cleanliness standards.

Food Quality

There are mixed reviews on food quality, with some customers enjoying their meals while others described the food as bland or poorly prepared.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unhelpful staff.

Atmosphere

The atmosphere received mixed feedback, with some praising the ambiance while others noted a sketchy environment and dated decor.

Management

Customer experiences with management varied, with some praising staff for their friendliness and efficiency, while others criticized management for poor oversight and handling of issues.
  • MT
    Mylissa Tyson
    Feb 7, 2026
    5.0
    Five-star visit at Panera Bread! Let me begin by saying, I am not typically a Psnera Bread regular. It had always been pricey and I always felt I could make better sandwiches at home because growing boys eat more than what's typical a serving on the children's menu. Now that my children are adults and I don't eat bread, I've been exploring Panera's soup menu.more often. We had NO CONCERN being out that day, even though it was in the 40s without sin and the wind cool was bread 38 degrees and Out, we were…… MMy best friend and i were out shoe shopping at the St. John’s Town Center. Andy I was cold to my bones even after the yummy coffees at Gregory’s, so, we stopped in for soup and sandwiches and decided to eat there — everything was fresh, warm, and exactly what we were craving. We also placed a takeout order, and the whole experience was seamless. The front-of-house, Addison and Mike, team was awesome and fun, making us feel welcome right away. The back-of-house staff, I only spoke to Elijah was just as impressive — polite, organized, and right on time with all the meal prep. The Butternut Squash Soup has a braise flavor and it’s so healthy for my hypothyroidism and I will be getting it again soon. And, actually, I can’t say that I haven’t thought about making it this winter but I’m the only one that eats it so I would rather just get it from Panera.. because I always end up with left over and nobody will eat them. I’d rather just get Panera to make the bowl for me. You can tell there’s great teamwork happening behind the scenes. Great food, great energy, and smooth service from start to finish. We’ll definitely be back!
  • AJ
    abdelkebir jahir
    Feb 4, 2026
    4.0
    The brewed coffe it's so weak it's just water there is no taste of coffee at all
  • LG
    Leah Gopenko
    Jan 31, 2026
    1.0
    In a great location, convenient to shopping but terribly dirty all around- floors, bathrooms, tables, kitchen. Youngsters working with a hairnet. Bakery items looked old. Skip
  • AC
    Autumn Cummings
    Jan 30, 2026
    1.0
    I had the worst experience. All I wanted my side dish to be corrected/seapped since it was made so much differently since the last time I was there. I was met with rudeness, attitude, and overall disgust. Customer service was terrible on every step. The only thing that made this trip worth it and that corrected this was an awesome dark- haired young girl that was quick to react and help me out! Thank you so much.
  • HK
    Hannah Kim
    Jan 18, 2026
    5.0
    2026 Town center Panera has kicked its year with new clean atmosphere ( tables washroom ) Awesome, sumptuous dessert offering display We shall see how long this great thing will last here Town Center ! Efficient delivery to ordering food ( electricity went off one time & they could not take orders one time … need to be ready next time )

Frequently Asked Questions About Panera Bread

Does Panera Bread Jacksonville accept reservations?

No, Panera Bread Jacksonville does not accept reservations.

What are the operating hours of Panera Bread Jacksonville?

Panera Bread Jacksonville is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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