CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jacksonville is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being overcooked or lacking in freshness.
Service Issues
Many reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Numerous complaints about the cleanliness of the restaurant, including dirty tables, floors, and restrooms.
Management
Feedback indicates a lack of effective management, with reports of unprofessional behavior from staff and inadequate oversight.
Positive Experiences
Despite the issues, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the food when it met expectations.
AW
Alivia Wetherington
Nov 15, 2025
1.0
Waited 45 mins for a sandwich and a cup of soup. Very disappointed in the wait time.
AC
Arlin Corrigan
Nov 5, 2025
1.0
After an order went terribly wrong, I called the store and I was promised they would correct this issue by sending the missing items out ( this was ordered for a work meeting)
The representative Anaiah lied to me and later I called and spoke to a gentleman that was not owning up to the failiure of his team, beyond disappointed.
Do not order from this location!
DA
Deb A
Oct 25, 2025
5.0
It is a bakery, you order at tge counter, sandwiches ab d soup are delicious includig the variety of breads and sweets. I also love their egg dishes which sell out fast.
ML
Michael Lufaso
Oct 20, 2025
1.0
Arrived and not all the kiosks are working. The first items I attempted to order were not available. No autumn squash soup. No Half French Ciabatta Dipper. Half Chicken Pesto Ciabatta Dipper. No provolone cheese. No Black bean soup. No chili. No cheddar soup. No chicken noodle soup. No rice soup. No types of cookies according to kiosk, even though there were half a dozen nearby. Order and pay for a pumpkin cookie. Tap to pay wasn't working on a card I frequently use. When food is finally ready, no, we don't have a pumpkin cookie that you ordered. "Would you like another cookie?" Given a less expensive candy cookie. Went to get a drink. Tried to get ginger ale, no, just soda water. Tried to get Starry, no, it's also just soda water. Finally on third attempt found a beverage that was functional. If this experience is typical, I don't see how this location stays in business.
ES
Emily Speckman
Oct 19, 2025
1.0
I placed a delivery order to be brought to my work at the urgent care I work for since I am unable to leave to get something. My main food was fine. But I ordered a pastry where all three of them came in severely burned, very small, and just all out disgusting. I couldn’t eat any of them. They were rock solid. This is extremely unacceptable to me, especially considering how expensive Panera is. Do better.
Does Panera Bread Jacksonville accept reservations?
No, Panera Bread Jacksonville does not accept reservations.
What are the operating hours of Panera Bread Jacksonville?
Panera Bread Jacksonville is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread Jacksonville offer delivery services?
Yes, Panera Bread Jacksonville offers delivery services daily during their regular hours.
Can I order food online from Panera Bread Jacksonville?
Yes, you can order online for Rapid Pick-Up or delivery through Panera Bread's website or mobile app.
What types of meals are served at Panera Bread Jacksonville?
Panera Bread Jacksonville serves breakfast, lunch, brunch, and dinner.
What are some of the specialties offered by Panera Bread Jacksonville?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan and Specialty Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
What payment options does Panera Bread Jacksonville accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Jacksonville have a drive-thru service?
No, this location does not have a drive-thru service.
What notable places are nearby Panera Bread Jacksonville?
Nearby you can find Playa Bowls, The Escape Game Jacksonville, and Town Center Promenade, which offer health food options, entertainment, and shopping experiences respectively.
How can nearby attractions help enhance my visit to Panera Bread Jacksonville?
You can enjoy a meal at Panera Bread and then visit nearby attractions like The Escape Game Jacksonville for fun activities or do some shopping at Town Center Promenade.
Are there other dining options near Panera Bread Jacksonville?
Yes, nearby restaurants include Seasons 52, The Cheesecake Factory, P.F. Chang's China Bistro, and Mimi's Cafe for a variety of dining experiences.