Outback Steakhouse

4.2
2592 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville on Atlantic Blvd at corner of Hodges Blvd next to Walgreens.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
13245 Atlantic Boulevard, Jacksonville, FL
32225, United States

Hours

Reviews

4.2
2,592 reviews
5 stars
1,545
4 stars
525
3 stars
244
2 stars
111
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and attentive service from various staff members, with specific mentions of exceptional service from servers like Sebastian and Darius.

Food Consistency

While many enjoyed their meals, there were numerous complaints about food being overcooked or not meeting expectations, particularly with steaks.

Atmosphere

The atmosphere received mixed reviews; some found it welcoming and enjoyable, while others noted issues with service speed and cleanliness.

Customer Experience

Several customers expressed disappointment with their overall experience, citing long wait times and incorrect orders, leading to a loss of repeat customers.
  • KK
    Kelly Killebrew
    1 day ago
    1.0
    Husband ordered a medium to well done burger cooked to a minimum 165 for safety reasons, we’ve experienced severe food poisoning in restaurants before. Burger came out nearly raw, manager said they don’t have a food thermometer on site to check temp 🤦‍♀️ major red flag for any food establishment to not have a good grade thermometer ‼️⛔️
  • ZK
    Zo Ko
    Jan 5, 2026
    5.0
    Evan at the Queens Harbor/Atlantic Blvd location was so sweet to me and my family, he went above and beyond with the service. I’m so happy and will definitely be returning very soon.
  • DW
    Donald Wilson
    Jan 4, 2026
    4.0
    I recently visited The Outback on Atlantic blvd. Although my food had slight issues with the food temperature in the beginning, the manager Tara attempted to make it right. I rated my service five stars because of the excellent customer service. I would also like to add that our server Caleb was also very attentive and pleasant. This is how customer service should be. Thanks guys! Will be back :)
  • RS
    Robin Simon
    Jan 4, 2026
    4.0
    just got soup and my own bread loaf bc I don't like sharing. soup is more like chowder.. everything else is OK.
  • SM
    Stacey Mayo
    Dec 23, 2025
    1.0
    Got my order wrong twice. Had to wait an hour for a very overcooked burger and way too salty broccoli. The service was horrible. Had to wait at hostess stand for a long time as there did not appear to be a hostess working. I asked for a medium burger and was served one that was medium rare without a bun. I wanted a bun. After that the waitress insisted on having my burger cooked medium well. I repeated 3 times that I did not want a medium well burger so they brought me one that was well done. The manager swore she watched him cook it. I guess she needs cooking lessons. They just lost a regular customer. If I could have given less than 1 star, I would have.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.