Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville located on Max Leggett Parkway and Skymark Drive next to Carrabba's in River City.
Many customers reported slow service, with long waits for drinks and food, and some experienced unacknowledged seating.
Food Quality
There were numerous complaints about food quality, including overcooked steaks, wilted salads, and unsatisfactory flavors.
Positive Staff Interactions
Despite the issues, several reviews highlighted friendly and attentive staff, particularly mentioning specific servers who provided excellent service.
Curbside Pickup
Curbside service received positive feedback for being prompt and friendly, with many customers satisfied with their takeout orders.
Management Concerns
Several reviews indicated dissatisfaction with management's handling of service issues and food quality, leading to a lack of customer trust.
ZZ
Z
Feb 20, 2026
4.0
Great food and family friendly atmosphere. Met a worker name Hector who had great customer service
GO
Genny Ortiz
Feb 18, 2026
5.0
So good. So, so, good. The steak was cooked to perfection, the coconut shrimp was crispy & sweet, the baked sweet potato was savory. Chuck was great. Not only was the staff fast and friendly, they were good looking. 💋 cant wait to visit again
VH
Veronica M Harvey
Feb 17, 2026
1.0
All I wanted was the blooming onion and mushrooms but of course they didn't have the blooming onions. It is such a hassle using Uber Eats... You have to fight to.get a refund because they always think you are lying. SMH...
FB
Fraina Borges
Feb 4, 2026
5.0
The first time I placed an order in this unit there were some things that disappointed me but soon upon they know the manager asked me for one more chance and gave me a $20 coupon for one next time and then today I ordered again and everything was more than perfect. It is very nice to feel that they care about the satisfaction of the customers. Thank you.
LW
LeeAnn Williamson
Feb 1, 2026
3.0
I was here tonight for dinner sat at table 56 our server was Chuck. While he was great , friendly and seemed super busy I was never told they were out of the soup I wanted until they brought me my sweet potato that i also ordered. While Chuck did apologize and offered me something else which I declined as I was full so I didn't want a different soup.He always was thoughtful and gave me a slice of cheesecake.After i payed on the kiosk he snatched it up real quick and I wasn't able to leave a review had he left me alone I would of gave him 5 stars but because he swooped in as soon as I swiped my card I have to leave my review here which is three stars and that's being generous as should be a 1 seeing as I was never told that yall were out of the soup I wanted.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What kind of cuisine does Outback Steakhouse in North Jacksonville serve?
Outback Steakhouse offers juicy steaks, spirited drinks, and Aussie hospitality with American and Australian restaurant styles.
What are the operating hours for Outback Steakhouse on weekends?
On Fridays and Saturdays, Outback Steakhouse is open from 11:00 AM to 10:30 PM, and on Sundays from 11:00 AM to 9:30 PM.
Does Outback Steakhouse offer happy hour specials? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What payment options are accepted at Outback Steakhouse North Jacksonville?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
What services for pickup and delivery does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is Outback Steakhouse family and wheelchair friendly?
Yes, they welcome families, have wheelchair accessible entrances, parking, seating, and restrooms, plus high chairs and unisex restrooms.
Where can I find gluten-free menu options for Outback Steakhouse?
You can view the gluten-free menu items at https://www.outback.com/nutrition/gluten-free for options suitable for gluten intolerance.
Are there any nearby restaurants where I can eat before or after visiting Outback Steakhouse?
Yes, nearby options include Carrabba's Italian Grill, Wingstop, Firehouse Subs, Smoothie King, Moe's Southwest Grill, Mellow Mushroom, and Panda Express.
What nearby amenities can I visit when I come to Outback Steakhouse?
You can visit nearby places like Shoptrendwow for shopping, The Joint Chiropractic for health services, Aloft Jacksonville Airport hotel, Skymarks Family Dental Care, and Vitamin Shoppe for supplements.
Are there bars or nightlife spots near Outback Steakhouse in North Jacksonville?
Yes, aLoft WXYZ Bar and Mellow Mushroom, which also serves gluten-free pizza and sandwiches, are nearby spots to check out for drinks and nightlife.
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Certified February 22, 2026Yext Knowledge Graph
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