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Outback Steakhouse

4.2
(3371 reviews)

Business Details

795 Skymarks Drive, Jacksonville, FL
32218, United States
(904) 757-3447
https://locations.outback.com/florida/jacksonville/795-skymarks-drive

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville located on Max Leggett Parkway and Skymark Drive next to Carrabba's in River City.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
795 Skymarks Drive, Jacksonville, FL
32218, United States

Hours

Reviews

4.2
3,371 reviews
5 stars
2,079
4 stars
611
3 stars
261
2 stars
142
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, with long waits for drinks and food, and some experienced unacknowledged seating.

Food Quality

There were numerous complaints about food quality, including overcooked steaks, wilted salads, and unsatisfactory flavors.

Positive Staff Interactions

Despite the issues, several reviews highlighted friendly and attentive staff, particularly mentioning specific servers who provided excellent service.

Curbside Pickup

Curbside service received positive feedback for being prompt and friendly, with many customers satisfied with their takeout orders.

Management Concerns

Several reviews indicated dissatisfaction with management's handling of service issues and food quality, leading to a lack of customer trust.
  • ZZ
    Z
    Feb 20, 2026
    4.0
    Great food and family friendly atmosphere. Met a worker name Hector who had great customer service
  • GO
    Genny Ortiz
    Feb 18, 2026
    5.0
    So good. So, so, good. The steak was cooked to perfection, the coconut shrimp was crispy & sweet, the baked sweet potato was savory. Chuck was great. Not only was the staff fast and friendly, they were good looking. 💋 cant wait to visit again
  • VH
    Veronica M Harvey
    Feb 17, 2026
    1.0
    All I wanted was the blooming onion and mushrooms but of course they didn't have the blooming onions. It is such a hassle using Uber Eats... You have to fight to.get a refund because they always think you are lying. SMH...
  • FB
    Fraina Borges
    Feb 4, 2026
    5.0
    The first time I placed an order in this unit there were some things that disappointed me but soon upon they know the manager asked me for one more chance and gave me a $20 coupon for one next time and then today I ordered again and everything was more than perfect. It is very nice to feel that they care about the satisfaction of the customers. Thank you.
  • LW
    LeeAnn Williamson
    Feb 1, 2026
    3.0
    I was here tonight for dinner sat at table 56 our server was Chuck. While he was great , friendly and seemed super busy I was never told they were out of the soup I wanted until they brought me my sweet potato that i also ordered. While Chuck did apologize and offered me something else which I declined as I was full so I didn't want a different soup.He always was thoughtful and gave me a slice of cheesecake.After i payed on the kiosk he snatched it up real quick and I wasn't able to leave a review had he left me alone I would of gave him 5 stars but because he swooped in as soon as I swiped my card I have to leave my review here which is three stars and that's being generous as should be a 1 seeing as I was never told that yall were out of the soup I wanted.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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