Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Jacksonville located on Max Leggett Parkway and Skymark Drive next to Carrabba's in River City.
Many customers reported slow service, with some experiencing long waits before being acknowledged or served.
Food Quality
There were numerous complaints about food quality, including overcooked steaks, soggy salads, and inconsistent meal preparation.
Positive Staff Interactions
Despite service issues, several reviews highlighted friendly and attentive staff, with specific servers receiving praise for their excellent service.
Inconsistent Experience
Customers noted a wide range of experiences, from excellent meals and service to significant disappointments, indicating inconsistency in performance.
JK
Jim Kiely
1 day ago
3.0
Had prime rib was ok but it came out not very warm like it was sitting for a while. The waitress never came back until we were done to see if I wanted another beer even though I put the empty glass right where it could be seen and she walked past it 3 or 4 times
We might give them another chance but this has happened before
LT
Laura Taffner
1 day ago
1.0
I had gift cards to use so I can’t really rate the food or atmosphere, my family and I were in town visiting and stopped here after the zoo; we waited 15 minutes and not one hostess, waiter or waitress waitress addressed us so we ended up leaving. The outback in Gainesville gave us a bad taste in our mouth after bad service and this location you got no service at all. Sad to say Outback is rather disappointing now and that all locations seem to be the same
MC
Mic Cas
Jan 1, 2026
5.0
Although I just got a burger for lunch, I wast to give this 5 star review because frankly, my Bloomin' Burger was totally awesome. Perfectly cooked (medium), the best part, I actually had beautiful crispy bloomin' onions on my burger. THIS was a first! I love this burger its the reason I get this burger (other thank the freaking amazing sauce. But the service was prompt and so courteous, I was a bit taken aback. Great job Outback on the front people. Great Burger!
RM
Rick McMurray
Dec 22, 2025
4.0
Our family came in for lunch Sunday after church, to celebrate our parents 66th anniversary. All 10 of us had a positive experience. The appetizers and all of our meals were great. Our server Chuck, did not miss a beat, his service was on point. When the food runner dropped off our salads, some salad dressing was spilled on the back of my shirt sleeve, and a couple places on my pants. Chuck brought me some wet wipes, and I tried my best to get the stains out. The pants are dry clean only. It’s gonna cost about seven bucks at the cleaners. The manager I spoke with on the phone yesterday evening, did mention that the policy generally is to pick up the dry cleaning bill in a situation like this. I would spend more than that in gas to get back out to River City Marketplace from the beach. I’m just gonna pay it. Back in the day when I was a server, we were always taught to make sure you had a clear path to the table, to set the food down. This is not a complaint and the incident won’t stop us from coming back, of course. It’s just that if.I were a manager, I would want to address this in training. Thank you.
DB
Debbie Gibson Bean
Dec 19, 2025
5.0
I must say that tonight was a wonderful experience with my togo order! It's Friday night, a party of 1 so I decided to order online for pickup. A couple of times I had to ask for a replacement meal, but tonight everything was excellent! My salmon wasn't over cooked, the chopped salad was full, and the server was actually pleasant! Thank you for listening to the customers and made the changes. I'm impressed 🙂🙂🙂
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What kind of cuisine does Outback Steakhouse in North Jacksonville serve?
Outback Steakhouse offers juicy steaks, spirited drinks, and Aussie hospitality with American and Australian restaurant styles.
What are the operating hours for Outback Steakhouse on weekends?
On Fridays and Saturdays, Outback Steakhouse is open from 11:00 AM to 10:30 PM, and on Sundays from 11:00 AM to 9:30 PM.
Does Outback Steakhouse offer happy hour specials? If so, when?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What payment options are accepted at Outback Steakhouse North Jacksonville?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
What services for pickup and delivery does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is Outback Steakhouse family and wheelchair friendly?
Yes, they welcome families, have wheelchair accessible entrances, parking, seating, and restrooms, plus high chairs and unisex restrooms.
Where can I find gluten-free menu options for Outback Steakhouse?
You can view the gluten-free menu items at https://www.outback.com/nutrition/gluten-free for options suitable for gluten intolerance.
Are there any nearby restaurants where I can eat before or after visiting Outback Steakhouse?
Yes, nearby options include Carrabba's Italian Grill, Wingstop, Firehouse Subs, Smoothie King, Moe's Southwest Grill, Mellow Mushroom, and Panda Express.
What nearby amenities can I visit when I come to Outback Steakhouse?
You can visit nearby places like Shoptrendwow for shopping, The Joint Chiropractic for health services, Aloft Jacksonville Airport hotel, Skymarks Family Dental Care, and Vitamin Shoppe for supplements.
Are there bars or nightlife spots near Outback Steakhouse in North Jacksonville?
Yes, aLoft WXYZ Bar and Mellow Mushroom, which also serves gluten-free pizza and sandwiches, are nearby spots to check out for drinks and nightlife.