Morton's The Steakhouse

4.2
1173 reviews

About

RestaurantAmerican RestaurantFamily Style RestaurantSteak House
Enjoy "The Best Steak... Anywhere" at Morton's The Steakhouse. An upscale, fine dining destination offering prime-aged steaks, seafood, happy hour, cocktails, wine dinners, and more. Conveniently located in Downtown Jacksonville at the Hyatt Regency Jacksonville Riverfront, Morton's covered patio and elegant private dining rooms are ideal for larger or smaller groups.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Morton's The Steakhouse
225 E Coastline Dr, Jacksonville, FL
32202, United States

Hours

Reviews

4.2
1,173 reviews
5 stars
765
4 stars
154
3 stars
93
2 stars
63
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly; while some customers praised attentive and friendly servers like Lew and Jenn, others reported slow service and inattentiveness.

Food Consistency

Food quality was inconsistent; many enjoyed the steaks and seafood, while others experienced issues with overcooked or bland dishes.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some appreciating the ambiance while others found it too noisy or felt the dress code was not enforced.

Special Occasions

Morton's was noted for making special occasions memorable, with personalized touches for anniversaries and birthdays, although some felt these gestures were lacking.

Pricing Concerns

Several customers expressed that the prices did not match the quality of food and service received, leading to disappointment.
  • SM
    Shawn McCarty
    1 day ago
    5.0
    Our waitress was really great! It was like everything she told use about the group was nodding their heads and going "yep, we want that". 3 guys hanging out, the margaritas were great, had shrimp and wagu potsticker things as apps. We all ended up getting a ribeye of some sort. One of my friends got the lobster on top and wow, there was a lot more lobster than I would have expected. The loaded mashed potatoes I believe had smoked pork belly instead of bacon, rich smokey flavor and the broccolini had a great sauce. Mmm, was a great meal. Next time we are going Fred Flinstone and get the 36oz bone in ribeye and split it, which might be cost effective. :-)
  • JT
    J. Thompson
    Nov 10, 2025
    4.0
    Had the lamb chops and they were cooked perfect. Also had the sweet potato casserole....tried kicking the bowl but we had other people with us and my wife wouldn't let me. Still great place to go and great food. Same as it remember. Actually cheaper than I remember too.
  • TT
    Teakeyman
    Nov 7, 2025
    5.0
    Dining at Morton’s Steakhouse was an unforgettable high-class experience from start to finish. The atmosphere perfectly captures what fine dining should feel like—warm, elegant, and refined without ever feeling stuffy. From the moment we walked in, the staff set the tone with flawless service that never missed a beat. I ordered the Wagyu New York strip topped with blue cheese butter, and it was nothing short of spectacular—rich, tender, and full of flavor with every bite. Paired with a perfectly made Old Fashioned, a crisp chopped salad, and a variety of exceptional sides, it made for one of the best steakhouse meals I’ve ever had. We were dining with a large group, and Morton’s handled it with absolute professionalism. Drinks came out on time, plates were served seamlessly, and the staff stayed attentive and friendly the entire evening. Managing a big table can be a challenge, but they made it look effortless. If you’re looking for a top-tier fine dining experience with incredible food and world-class service, Morton’s Steakhouse delivers every single time. Highly recommended.
  • TM
    Thomas Mitchell
    Nov 6, 2025
    5.0
    We had an outstanding experience at Morton’s. Everything from the warm welcome to the final bite was absolutely perfect. The service was very friendly, our server made great recommendations and really took care of us. The food was incredible! The prime pork chops were juicy, tender, and full of flavor, and the prime ribeye was cooked to perfection, melt-in-your-mouth delicious with that amazing char you only get at a true steakhouse. Every side and sauce complemented the meal beautifully. The atmosphere was elegant yet comfortable, perfect for a special night out. Morton’s definitely lived up to its reputation, we’ll absolutely be back!
  • DI
    Dr. Robert Ippaso
    Nov 4, 2025
    2.0
    I know it's a chain, but the prices belie this so at least one would expect quality commensurate with the prices. First up the service. Personable but rather fake. Too much on establishing a rapport and too little on the follow through such as checking on the table after the food is served, to see if we wanted water, Salt, pepper or even how our food was. Then to the food itself. My wife had a steak, and she knows her cuts. She said it was ok but small for the price and clearly not top grade beef. As to me I had the salmon, only to find out it was raw in the middle. The side dishes were large and expensive. We had a couple, one of which I think were potatoes dauphinoise. Basically way overdone and slathered with cream, butter or cheese, or all 3. Almost inedible. So bottom line everything but everything...needs lots of work.

Frequently Asked Questions About Morton's The Steakhouse

Does Morton’s The Steakhouse accept reservations?

Yes, Morton’s The Steakhouse accepts reservations which can be made online.

What are the opening hours of Morton’s The Steakhouse?

The steakhouse is open Monday to Thursday from 5 PM to 9 PM, Friday and Saturday from 4 PM to 10 PM, and Sunday from 4 PM to 9 PM, with special holiday hours on certain dates.