Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Mixed reviews on food quality; while some praised fresh and hot food, others reported cold or poorly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others raised concerns about unsanitary conditions.
Management Issues
Several reviews pointed to poor management and staffing problems, affecting overall service and efficiency.
CK
Chris Kong
Jan 5, 2026
1.0
Went to a drive thru the other night. Got home and checked and I got 2 big mac with only 1 patty in both of my big mac. Had to drive all the way back and go inside. No apology from the employee. They need better training or at least have some type of management in each shift.
CM
Clyde Miller
Jan 4, 2026
4.0
Twice as good as the one I visited in Jacksonville if that's saying anything!
KT
Katie Thomas
Dec 24, 2025
1.0
The entire staff on shift ignored our order in the restaurant to focus on the drive through for a good 30-40 minutes. No one spoke to us. No one gave updates or explaining what’s going. The drive through line was constantly prioritized, I saw people line up in the drive through and get served multiple times and we still weren't served. It’s an absolute joke. Customer service none existent. Make this make sense.
CM
Carrie Mclachlen
Dec 18, 2025
5.0
They have missed some things in past orders so check ur order.
IS
Ivette Subock
Dec 1, 2025
5.0
my cashier and the person who took my order was very professional kind hearted definitely someone that made my morning even better and I work across the street at Hand And Stone so thank you so much for being an amazing employee I'm going to do my best to pronounce your name Dawanna
What are the regular opening hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 1:00 AM.
Until what time is the drive-thru service available?
The drive-thru at this location operates every day from 5:00 AM to 1:00 AM.
Can I order McDonald's for delivery from this location?
Yes, delivery is available daily from 5:00 AM to 12:45 AM. You can place your order online at https://mcdonalds.order.online/business/-5579.
What payment options does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru service?
Yes, this location has a drive-thru open daily from 5:00 AM to 1:00 AM.
Are there mobile apps available for ordering from this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android. Download from the Apple App Store or Google Play Store.
What are some nearby restaurants I can explore before or after visiting McDonald's?
Nearby restaurants include Nagasaki Japanese Restaurant, ZENSHI Handcrafted Sushi, Domino's Pizza, and Zaxby's chicken restaurant.
Where can I find nearby retail and service stores close to this McDonald's?
Nearby retail and service stores include AT&T Store, Publix Super Market at Northpoint Village Shopping Center, The UPS Store, and Walgreens pharmacy.
Are there convenient banking and ATM options near McDonald's?
Yes, there is Community First Credit Union nearby as well as ATMs like Presto! ATM and LibertyX Bitcoin ATM.
Does this McDonald's offer free Wi-Fi and facilities for families?
Yes, the location offers free Wi-Fi, has high chairs, wheelchair accessible entrance, seating and restrooms, and welcomes children with a children's menu.