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McDonald's

3.3
(221 reviews)
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Business Details

12565 Yellow Bluff Rd, Jacksonville, FL
32226, United States
(904) 300-3394
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
12565 Yellow Bluff Rd, Jacksonville, FL
32226, United States

Hours

Reviews

3.3
221 reviews
5 stars
88
4 stars
31
3 stars
25
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot meals, while others complained about cold or incorrect items.

Cleanliness

Some reviews highlighted cleanliness and well-maintained facilities, while others pointed out issues with unsanitary conditions.

Management

Several customers noted a lack of effective management and training among staff, leading to operational inefficiencies.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and satisfactory service at times.
  • CM
    Cassie Meeks
    3 days ago
    3.0
    The quarter pounder I got was so salty I could barely even eat it end up giving it to my sister and she agreed
  • JJ
    JD_1976
    4 days ago
    2.0
    It was clean but that's about all I can say. We waited 20 minutes with only 4 other people inside on food that wasn't even hot.
  • DS
    Derrick Schoo
    Jan 28, 2026
    1.0
    Please for all that is Holy, wear gloves when handling the food!!! At no point should bare hands handle my food!! And QA your employees. I understand this is fast food but it is not fast service if I have to wait to receive my order because someone lost their attention to detail to make sure my food was packaged correctly. Ty!!
  • TH
    Terry Hermsen
    Jan 21, 2026
    1.0
    Worst food ever
  • CK
    Chris Kong
    Jan 5, 2026
    1.0
    Went to a drive thru the other night. Got home and checked and I got 2 big mac with only 1 patty in both of my big mac. Had to drive all the way back and go inside. No apology from the employee. They need better training or at least have some type of management in each shift.
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