McDonald's

2.9
2775 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7359 103rd Street, Jacksonville, FL
32210, United States

Hours

Reviews

2.9
2,775 reviews
5 stars
738
4 stars
403
3 stars
453
2 stars
274
1 star
907

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with many customers experiencing unprofessional behavior.

Food Quality

While some customers praised the food as hot and delicious, others reported receiving cold or poorly prepared items.
  • AH
    April Hart
    Jan 4, 2026
    1.0
    The Foh staff and the MOD when i went there was absolutely horrible. They were super slow. Serving employees first and people they know first. Was in there waiting for over 20 minutes for a happy meal. All while others got served before me even though they came in way after me. The only good this was my daughter said the fries and nuggets were good and hot. And the order was correct.
  • HJ
    Heather Johnson
    Jan 1, 2026
    1.0
    Came in as a 3rd party driver and experienced the entire team.cussing saying they understaffed. They eill.not work under these circumstances and so on it is absolutely discouraging. They printed my ticket so long ago and made my order say that it was ready.However, nothing so they would be daring a dasher to ask for their order, this is horrible, Happy New year everyone.
  • GR
    Garrin Rood
    Dec 29, 2025
    1.0
    They will make you wait for over 20 minutes to get cold food that you have to walk in and get from curbside pickup
  • SM
    Super Man
    Dec 3, 2025
    1.0
    “Any lane any time” complete lies. Watched them take 5 orders from the left lane in a row while I was sitting in the right lane. Just pulled up into the window. I suggest you do the same. 7pm
  • LR
    Lauren Robinson
    Nov 30, 2025
    5.0
    This review is solely for jmeyla sorry if I butchered her name but best experience at a McDonald’s drive thru I have had in awhile. After I paid I sat & listened & she was the same way toward everyone! Just a wonderful attitude

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.