Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,763 reviews
5 stars
732
4 stars
401
3 stars
453
2 stars
274
1 star
903
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.
Order Accuracy
A significant number of reviews mentioned issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Management
Positive feedback highlighted the efforts of certain managers, like Chastity, who improved the experience, but overall management was criticized for the store's performance.
- TDThat's Disgusting1 day ago1.0Sunday Nov 23rd late shift I didn't know that McDonald's allowed their employees to go outside and get high with friends while they are on the clock. Wow!!!
- BHbralonda HollisNov 12, 20251.0The service always super slow . The cashier always have u repeat your order. I just sat in the outside line for 9mins four cars in the first went. So I yell over a say from lane two to lane one. An he says he don’t care about lane 2 that’s not what he doing. Who ever own this store needs need staff cause the management not managing… a the crew is not crewing.
- VMVeronica MelendezNov 8, 20251.0They should be wearing hair nets especially with all the synthetic hair and length of it
- TTTamkyNov 4, 20251.0Hands down the most absolutely atrocious location in Florida. I have not once placed an order at this store and recieved my order without something wrong or missing.
- MBMichael BaileyOct 30, 20251.0Waited 45 minutes for a mobile order. I had to tell them my order multiple times. They finally came out with some of the order then went to get the rest and forgot about me. I had to go inside to get it and by then all of the food was cold.
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7, including same-day and no-contact delivery options.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
Where is this McDonald's located?
This McDonald's is located at 7359 103rd Street, Jacksonville, FL 32210, USA.
What types of services and amenities does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby fast food restaurants are located close to this McDonald's?
Nearby fast food options include another McDonald's, Taco Bell, The Sheik Sandwiches and Subs, Burger King, KFC, and Dairy Queen. Customers can explore these for variety or choose this McDonald's for its 24/7 service and drive-through convenience.
Are there nearby coffee shops close to this McDonald's?
Yes, nearby coffee shops include Dunkin' and Smilies Coffee. Customers can visit these spots for coffee or smoothies before or after enjoying a meal at McDonald's.
What nearby services can I access around this McDonald's?
Nearby services include automotive repair at Mavis Tires & Brakes and Sun Tire, dental care at Westside Family Dentistry and ASAP Dental Care, as well as preschool options like Abundantly Loved Early Preschool Academy.