Brand Certified
McDonald's
2.9(2796 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
7359 103rd Street, Jacksonville, FL
32210, United States
Certified by McDonald's • Feb 22, 2026
(904) 760-7110
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.9
2,796 reviews
5 stars
746
4 stars
403
3 stars
455
2 stars
276
1 star
916
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted that the location was dirty and unsanitary, with complaints about the condition of the lobby and bathrooms.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported poor service.
Food Quality
While some customers enjoyed the food, there were complaints about cold or improperly prepared items.
- ACAce Cao6 days ago1.0This place is awful, the guy in his yellow and black varsity jacket was unprofessional and was singing loudly at the drive thru while handing us our drinks, he also made us get out of our Vehicle to get our food from the front window at the main entrance, they also were missing essential part to our food like the crispy jalapeño, this place really need to stop being lazy with their service and actually hire people who actually want to work instead of getting an easy check.
- TPT'keyah PriceFeb 18, 20261.0This McDonald’s is a sorry excuse for a restaurant! No matter the time of day or night. No matter if I’m doing uber or being a regular customer.
- DEDavid EricksonFeb 15, 20263.0Nobody working the counter inside. Used the kiosk to order, and the receipt was blank. Service was slow, and server didn't seem to care about the blank receipt.
- ICIdalia CarvajalFeb 5, 20262.0The customer service at the auto service center is always incompetent. They never give you what you ask for.
- HSHenri SavernakeJan 29, 20262.0Drive thru is a mess. Two different occasions over the past two weeks I ended up leaving because of this. First visit, after sitting in the drive-thru for 20 mins and not one single car moved, I left. Second visit I learned that the suggested use of any lane for drive-thru is not valid. Used the outside lane and 3 cars were served through the inside lane while I was waiting to be acknowledged before I once again decided to leave. It's McDonalds so whatever but this location will not be visited by me again.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
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