McDonald's

3.3
2936 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6546 Normandy Blvd, Jacksonville, FL
32205, United States

Hours

Reviews

3.3
2,936 reviews
5 stars
994
4 stars
516
3 stars
558
2 stars
245
1 star
623

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, unsalted fries and incorrect items being served.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and restrooms.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and for food preparation.
  • MG
    Matt Glaze
    2 days ago
    4.0
    The food was good and the people at the window /person who delivered the food to my car were very polite. the only issue was I wound up with a single cheese burger when I ordered a mcdouble meal deal. All in all decent experience.
  • GB
    Gerald Behler
    Oct 24, 2025
    1.0
    This place sucks 😕
  • MM
    Martin Massey
    Oct 15, 2025
    5.0
    I have recieved excellent speedy food service every time I have eaten from here.
  • TL
    Taylor Lynn
    Oct 4, 2025
    3.0
    The MEDIUM fry that came with my meal was literally a small fry in a medium container. Regardless of where you work, can we go back to when people cared about their job and do more than the low bare minimum you do? It wasnt even busy, you had time to do this right.
  • KP
    Keri Perry
    Sep 28, 2025
    1.0
    All the young kids they had working today! Was not professional and then the young lady was like the white people always looking at us crazy!!! No ma’am I just need help on the front counter…. It’s 5 of y’all huddled together… people standing on the front counter … not cool…

Frequently Asked Questions About McDonald's

What are the regular in-store hours for the McDonald's at 6546 Normandy Blvd, Jacksonville?

The McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 1:00 AM.