McDonald's

3.3
633 reviews
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Business Details

6767 103rd Street, Jacksonville, FL
32210, United States
(904) 854-4580
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
6767 103rd Street, Jacksonville, FL
32210, United States

Hours

Reviews

3.3
633 reviews
5 stars
218
4 stars
99
3 stars
105
2 stars
59
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Staffing Problems

Many reviews highlighted the need for more staff to handle customer volume effectively.

Food Quality

While some customers enjoyed fresh and hot food, others experienced cold or incorrectly prepared items.

Customer Service

Mixed feedback on customer service, with some praising individual staff members while others noted a lack of professionalism.

Cleanliness

Several reviews mentioned that the location was dirty and not well-maintained.
  • BS
    Boris Shashkin
    Oct 21, 2025
    1.0
    This place is closed for good
  • BB
    BLESSINGS BLESSINGS
    Oct 3, 2025
    1.0
    It’s closed permanently and it was expected. Zero customer service.
  • JA
    Judy Abrams
    Sep 24, 2025
    5.0
    Very friendly at the window
  • SM
    Shelyna Mafnas
    Sep 8, 2025
    3.0
    It's an Ok store. The food is good most times. But they really need more staff help. I hope the manager/coworker is Ok. She had to be carried out in an ambulance the other day. I don't know if this was work related or something else, but if this is the same person I see everyday she probably was overworked. She's always working alone or with one other person. Whoever runs this store needs to hire more help. Even if they're slow enough to only need 2 people, but that's kind of Why you're slow. And also, because McDonalds isn't the same McDonalds as it used to be. Anyway, I hope whoever that was is Ok now.
  • KC
    Kailyah Chapman
    Jun 20, 2025
    1.0
    I usually don’t write bad reviews, but this McDonald’s is absolutely the worst place I’ve ever been to. I’m surprised it’s still open in Walmart. Went there to get lunch on my lunch break. No one was in there when I ordered my food, It took them 45 minutes to get my order ready and all I ordered was a cheeseburger and a large fry just for them to burn the buns and not assemble my cheeseburger correctly I’m usually not a picky person when it comes to fast food, but this is absolutely unacceptable.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Jacksonville, FL at 6767 103rd Street?

McDonald's is open daily from 4:00 AM to midnight, except on Sundays when it closes at 11:00 PM.

During what hours is the drive-through service available?

The drive-through is open from 4:00 AM to midnight Monday through Saturday, and from 4:00 AM to 11:00 PM on Sundays.