Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,553 reviews
5 stars
774
4 stars
403
3 stars
475
2 stars
235
1 star
666
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely long wait times, often exceeding 30 minutes, especially during late-night hours.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with specific mentions of greasy fries and incorrect orders.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and poor food handling practices.
Inconsistency
Service quality varied significantly between shifts, with some customers experiencing good service during the day and poor service at night.
- LCLloyd Baruba CaulkerNov 6, 20255.0This McDonald’s is awesome! The staff are super friendly, and the food was spot on—hot and fresh. Definitely one of the best McDonald’s I’ve been to!
- ASAyona SmithOct 7, 20251.0For 3 wraps and a fry I waited for an hour if you want food that takes an hour to cook because and I quote “the grill guy didn’t want to drop it” then this is the place for you shitty service and no good employees I was told by an employee that “there’s nothing they can do” when i had complained about waiting for 45 minutes and was told to pull around front so i can continue waiting don’t come here unless you have nothing to do with your day because i promise you’ll be waiting
- SCSergio CentenoSep 29, 20255.0Really clean. The employees were really nice.
- JWJohn E WascoSep 24, 20251.0Food was horrible. Waited 9 minutes for food. Very unprofessional
- IDIan DepuySep 16, 20255.0This McDonald’s is close by, I’ve come here during lunch hours and late at night and it’s always fast service and the people are real pretty nice
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's offer drive-thru service?
Yes, the McDonald's located at 5911 US Highway 1 North offers a 24-hour drive-thru service.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 and you can place your order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this location offer curbside pickup or no-contact delivery?
Yes, McDonald's offers curbside pickup, same day delivery, and no-contact delivery services.
What is the address and contact number for this McDonald's?
The McDonald's is located at 5911 US Highway 1 North, Jacksonville, FL 32209. The main phone number is +1 904-765-4016.
Are there any nearby gas stations I can visit before or after dining at McDonald's?
Yes, there are two nearby gas stations: Exxon and Chevron, where you can fuel up conveniently around your visit.
Is there a nearby train station that could help me find this McDonald's?
Yes, the Amtrak Terminal Jacksonville Florida and AmTrack Train Station are nearby and can help you navigate to McDonald's.
What other fast food restaurants are located near this McDonald's?
Nearby fast food options include Taco Bell, Burger King, and Krystal, providing additional dining choices in the area.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on iOS and Android via the Apple App Store and Google Play Store.