Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,144 reviews
5 stars
673
4 stars
398
3 stars
373
2 stars
211
1 star
489
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor management behavior noted.
Food Quality
There were numerous complaints about cold, poorly prepared food, with some positive mentions of fresh items.
Service Speed
Customers frequently mentioned slow service, especially during busy hours, with long wait times reported.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted unsanitary conditions.
Inconsistency
Overall experiences varied widely, with some customers having great visits while others had terrible ones, indicating inconsistency in service and food quality.
- POPaige Osborne1 day ago1.0Since when is ice cream now seasonal?
- BCBrian CrandallNov 13, 20251.0I ordered iced coffee large like every day second time someone from this place argued with me about my coffee they gave me the smaller of the coffee when I pay for big one will not come back to this location
- JEJJ EOct 12, 20251.0Food was cold and disgusting. And the staff is rude.
- CTCorey ThomasOct 2, 20252.0Normally I have a good experience with this McDonald's. But my last couple pass-throughs between 3:00 and 4: 00am. All employees were outside smoking. Waited for 10 minutes. Before I had to pull out. Only customer.. on my way to work.. My recent time coming through they had cones blocking the drive-thru..
- PFPeterson FelipeSep 28, 20251.0Worst experience I ever had. I’ve been sitting here on drive through with a huge line of other costumers as well waiting for food, it’s been over 30 minutes, after a 14 hour work shift, this is so disrespectful I’ll never gonna come back here again.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5451 Roosevelt Blvd, Jacksonville, FL?
McDonald's at 5451 Roosevelt Blvd in Jacksonville, FL is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru service available 24 hours every day.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same day delivery, and no-contact delivery.
Where can I order McDonald's for delivery online?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of food and dining categories does McDonald's offer here?
This McDonald's offers fast food including breakfast, burgers, sandwiches, coffee, ice cream, frozen desserts, and more.
Does McDonald's offer any rewards or promotions?
Yes, you can earn points for free food through MyMcDonald's Rewards. Learn more at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
Are there any medical services near this McDonald's location?
Yes, several medical providers are nearby, including Phelan & Bell Family Dentistry, Dr. S. K. Hanna & Associates, Ortega Orthodontics, St. Vincent's Urgent Care - Ortega, and others.
What nearby convenience stores or gas stations can customers visit along with McDonald's?
Marathon Gas Station, which also has a coffee shop and convenience store, is located close to this McDonald's, perfect for refueling your vehicle and grabbing a snack.
Are there any recreational or shopping spots near McDonald's at 5451 Roosevelt Blvd?
Yes, customers can visit Timuquana Park for outdoor activities or Westside Shipping & More for shopping needs, both located nearby.