McDonald's

3.1
652 reviews
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Business Details

Ajax & Saratoga (Naval Air Station), Jacksonville, FL
32212, United States
(904) 777-0127
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Ajax & Saratoga (Naval Air Station), Jacksonville, FL
32212, United States

Hours

Reviews

3.1
652 reviews
5 stars
171
4 stars
126
3 stars
122
2 stars
48
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unprofessional staff, and rude behavior from employees.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about old, cold, or incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Customer Experience

Many customers expressed frustration with the lack of acknowledgment from staff and poor handling of mobile orders.

Staff Attitude

Several reviews noted unfriendly or dismissive attitudes from employees, impacting overall customer satisfaction.
  • AT
    Al Toogs
    Nov 6, 2025
    1.0
    Came in to order my chicken value meal nobody inside but me and 4 others. The 4 received their orders so it's me next. B I've person came in place an order and 2 minutes later for his. 10 people came in from some construction, 5 people got theirs in 5 minutes I was like what is going on. Then of course I talked to them and they said they are prepping it right now. 5 minutes later they haveit to me. Went back to the office, fries is called like a frozen turkey and the nuggets hard as a rock. FAILURE and poor service to the highest degree.
  • II
    Ingris
    Nov 3, 2025
    1.0
    Slow, slow, slow! Service was awful, restaurant was dirty, and the manager was rude. Food came out 30 minutes later!
  • WP
    Wow Pow
    Sep 16, 2025
    1.0
    Service was literally awful the ground was dirty and I got a frap they pressed once on the blender didn't even make the frap poured it in and but no whipped cream it was literally ice and they gave it to me with a dismissive attitude after I was waiting for like 20 minutes overall the workers there don't seem to like their job or care I'm surprised they can keep the job and they honestly seemed kind of rude
  • HF
    Happiness First
    Sep 8, 2025
    5.0
    The food was fresh, hot and delicious 😋,
  • DF
    David Frederick
    Aug 24, 2025
    5.0
    Got the double quarter pounder. Honestly the best double quarter pounder I’ve ever had. I was like damn is this really McDonalds? It was so hot and juicy. It was actually kind of shocking haha.
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Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's drive-thru at Ajax & Saratoga, Jacksonville?

The drive-thru is open every day from 5:00 AM to 11:00 PM.

Is McDonald's at Ajax & Saratoga location open for delivery?

No, this location is closed for delivery services all week.