Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
3,112 reviews
5 stars
853
4 stars
464
3 stars
492
2 stars
318
1 star
985
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored during their visits.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Wait Times
Customers frequently complained about excessively long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or not fresh, contributing to a negative dining experience.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
- UUunknown user1 day ago1.0waiting an hour for food. still havent received. slow. will not ever come back
- DQDanilo Quilaton4 days ago1.0App order. Waited 25 mins nothing. Went inside. People waiting to order, manager at the register taking out money, didn't acknowledge anyone waiting. Everyone looked miserable. 10 mins later my app order going out and I intercepted and took it out. Never coming here again for sure. Oh, messed up drink order too. Could have spent my $40.00 at better place.
- KEKathy EdwardsNov 4, 20251.0MC Donald's Please learn the temperature of your foods stop UNDERCOOKIING your food and sending us to the ER I was sick last night and will be reporting this location to the Health Department. YOU must COOK FRIES FROM FROZEN TO WELL DONE not frozen to frozen and hand out window. This location can be closed down if this continues. My last meal at all MC Donald's. will switch to Culver's much better.
- YCYan ClavijoNov 1, 20252.0Something is always needed in the hamburger, they don't give bacon, the changes that one makes, they don't comply, they give the hamburger as they want, they go several times in that same place.
- RCREDTHICK CRAZYOct 29, 20251.0Ms.Nikki the manger such a nasty individual because my app wasn’t working I had to go back around all because it started working at the next window allowing me to ge my drink with my order that I paid for already and have that as free you have a backed up line already no greeting at the damn drive thru but you know what have a great damn day then forgetting stuff in my bag
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's on Atlantic Blvd in Jacksonville, FL?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, it offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is the drive-through open at all times at this McDonald's?
Yes, the drive-through is open 24/7, every day of the week.
What are the payment options available at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food from this McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or via their online ordering links.
Where is this McDonald's located?
This McDonald's is located at 9841 Atlantic Blvd, Jacksonville, FL 32225, USA.
What services does this McDonald's offer to customers?
They offer DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby automotive dealerships and services are close to McDonald's at 9841 Atlantic Blvd?
Nearby automotive options include Tom Bush Volkswagen, Tom Bush BMW Jacksonville, Tom Bush MINI, Tom Bush Mazda, and Jacksonville Automotive Group, useful if you're getting your car serviced or shopping before or after your meal.
Are there any nearby dining options other than McDonald's at this location?
Yes, nearby you can find Carrabba's Italian Grill, Crafty Crab (a seafood restaurant), and Sakura Buffet (a Chinese restaurant), providing varied dining choices for before or after your visit.
What retail and service stores are located near this McDonald's?
Nearby retail and service stores include Redbox for video rentals, T.J.Maxx department store, Havertys Furniture, OfficeMax for office supplies, and beauty supply stores like Best Beauty Supply and CoCo Beauty Supply.