Brand Certified
McDonald's
3.0(1742 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
13217 Atlantic Blvd, Jacksonville, FL
32225, United States
Certified by McDonald's • Feb 22, 2026
(904) 220-5412
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.0
1,742 reviews
5 stars
488
4 stars
279
3 stars
253
2 stars
171
1 star
551
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and incorrect orders.
Speed of Service
The drive-thru and service times were often criticized for being excessively slow, with customers waiting long periods for their orders.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with many customers expressing frustration over missing items or wrong food.
Food Quality
While some customers praised the food as hot and fresh, many others complained about cold or poorly prepared items.
Cleanliness
A few reviews noted that the location was clean, but this was not a consistent theme across all feedback.
- TTToddFeb 1, 20261.0Terrible experience! Waited 10 minutes after the app told me the order was ready before any employee would acknowledged me and the other customers in the restaurant. It took me screaming “hello” to get their attention, they were clearly Ignoring us. The manager claimed they never saw any of us but yet one of the employees made eye contact with us. When I asked why they couldn’t just acknowledge us and say they’ll be right with us, she said it was the lead manager Holly and the GM fault for not scheduling more employees. On top of they my food was cold. Completely unacceptable.
- NCNicole CuevasJan 20, 20262.0Hours are misleading because it’s not actually 24 hours in spite of there being workers present, they would not answer the drive thru so they need to update the hours, because it’s misleading.
- ASAnthony SJan 16, 20263.0Relatively fast service. The food at this location was good, but not the warmest. The staff was a hit or miss as far as friendliness. The lady working the window was not the most pleasant and just seem like she was not Happy with working there but on the other hand the lady who brought the food out to my car was extremely friendly and cheerful.
- JJJephJan 16, 20262.0Came in on a coold morning. No heat inside. Asked someone to turn it on. Was told that it cannot be changed. Don't y'all care about your customers? We're the ones that make sure they have jobs; without us..nada. Suggestion: go across Hodges bl, and see how Chick fil-A does customer service- maybe you'll learn something!
- KFKristi FranksJan 16, 20265.0they are nice people but don't alww6get the orders rite
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 13217 Atlantic Blvd, Jacksonville, FL?
McDonald's at 13217 Atlantic Blvd is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service daily from 6:00 AM to 10:30 PM, including same-day and no-contact delivery options.
What are the drive-through hours at this McDonald's?
The drive-through is open every day from 5:00 AM until midnight.
Which payment methods are accepted at McDonald's on Atlantic Blvd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order online or through a mobile app for this McDonald's?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi, or download the McDonald's app from the Apple App Store or Google Play Store for easy ordering.
Does McDonald's on Atlantic Blvd offer WiFi and mobile offers?
Yes, this location offers WiFi service and has mobile ordering and mobile offers available.
What nearby coffee shops can I visit before or after eating at McDonald's?
Panera Bread, which is a nearby coffee shop and cafe, is close by if you want a bakery item or coffee along with your McDonald's meal.
Are there nearby bars or nightlife spots near McDonald's on Atlantic Blvd?
Yes, nearby places include Applebee's Sports Bar, Your Place Bar and Grill, and YP's Bar and Grill, great for drinks or late-night plans after dining at McDonald's.
What automotive services are nearby if I need vehicle repairs when visiting McDonald's?
B-52 Logistics and E3 Auto Mobile Mechanic provide nearby automotive repair services, convenient if you need vehicle assistance in the area.
Are there any nearby financial services near this McDonald's location?
Yes, Chase Mortgage and K-WAM Financial Solutions are nearby for any banking or financial needs you might have around the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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