Brand Certified
McDonald's
2.8(1216 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
11682 San Jose Blvd, Jacksonville, FL
32223, United States
Certified by McDonald's • Feb 22, 2026
(904) 760-7152
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.8
1,216 reviews
5 stars
329
4 stars
158
3 stars
131
2 stars
94
1 star
504
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly in the drive-thru.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.
Food Quality
Several reviews mentioned food being stale, poorly prepared, or not meeting McDonald's standards.
Cleanliness and Maintenance
Customers noted cleanliness issues and malfunctioning equipment, such as the drink and dessert machines.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, the overall sentiment was largely negative.
- NSNeel S.5 days ago5.0I had a great time at this Mc Donalds location for breakfast. It was super clean, organized and very nice staff. The food was hot and service was prompt. First time in a long time at Mc Ds.
- PHPeri HenschelFeb 13, 20261.0Manager is rude and nobody wears gloves when touching food or food packaging.
- MPMatthew PresleyJan 28, 20261.0I will not eat there.
- YSYomaira SantiagoJan 22, 20261.0I would never come back it was the worst service in the drive thru and the own manager had a bad attitude so far i will rate it a 0/5 stars
- JSJoshua SasserJan 11, 20261.0Just went through the drive through and completely ignored. Another driver pulls up to the drive through box on the far outside a minute afterwards and gets their order taken. Terrible service.
Frequently Asked Questions About McDonald's
What are the drive-thru hours at this McDonald's location?
Drive-thru is open from 6:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 11:00 PM on Thursday, 24 hours on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:15 PM Sunday through Thursday, and until 11:15 PM on Friday and Saturday.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, curbside pickup, delivery, same-day delivery, and no-contact delivery are all available services.
What are the regular business hours for this McDonald's?
Open hours are from 6:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 11:00 PM Thursday, 24 hours Friday and Saturday, and 6:00 AM to 1:00 AM Sunday.
Is there a McDonald's mobile app I can use to order food?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What nearby dining options are close to this McDonald's?
Nearby dining options include Taco Bell for Mexican food, Ollie Koala's Backyard and CiCi's Pizza for pizza, and Taziki's Mediterranean Cafe for Greek and Mediterranean cuisine.
Are there any nearby retail stores where I can shop after visiting McDonald's?
Yes, nearby retail stores include Carolina Hemp Company - Jacksonville, FL, Crown Trophy, Precious Metal Group, Winn-Dixie supermarket, Earth Fare health market, and PetSmart for pet supplies.
What fitness or wellness centers are near this McDonald's?
Nearby wellness locations include Roderick’s Family Martial Arts for fitness instruction and multiple salons and spas such as Roxy Nail Salon and Spa 2 and Royal Nails & Spa.
Can I find gas and automotive services near this McDonald's?
Yes, nearby automotive services include Shell gas station, Tire Kingdom for tire services, and AutoZone for automotive parts and repair.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website