McDonald's

2.8
1202 reviews
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Business Details

11682 San Jose Blvd, Jacksonville, FL
32223, United States
(904) 760-7152
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11682 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

2.8
1,202 reviews
5 stars
325
4 stars
158
3 stars
129
2 stars
93
1 star
497

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers receiving fresh and hot meals, while others complained about stale or poorly prepared food.

Service Speed

Several reviews mentioned slow service, particularly in the drive-thru, with long wait times reported by multiple customers.
  • LW
    Laurel Whitehead
    3 days ago
    1.0
    Everytime I come into the restaurant, I have to hear employees drama screaming like banshees and I am unable to enjoy my food. If they cant behave properly in a public place then they shouldn't be working in a fast food restaurant where customers can hear you
  • AS
    All American Hot Dog & Sandwiches
    Nov 16, 2025
    1.0
    Worst McDonalds, has been for years, Mandarin needs a better one.
  • VH
    Victor M Rincon Hurtado
    Nov 3, 2025
    5.0
    I never give Review but. The truth is that I hadn’t eaten at a McDonald’s that really tasted like McDonald’s for years. EVERYTHING absolutely everything was as it had to be, the hamburger delivered on time and very hot as it should be, as McDonald’s was before. And the potatoes God, God bless those potatoes and the manager of this store who returned the taste of McDonald’s that he had not eaten for years. Thank you, thank you. FINALLY the McDonald’s flavor that I love so much is back. You don’t know how happy I was eating in this place is all I needed.
  • CS
    Cody Stouffer
    Nov 2, 2025
    1.0
    How is your macchiato machine down at the opening hour of breakfast? Fix your stuff. Burgers at this McD are always weirdly small and not made well, go to literally any other restaurant where the equipment works
  • MH
    Michelle Hawkins
    Oct 25, 2025
    5.0
    I come here every week. The staff are always nice to me and helpful, especially the manager Billy! He knows me by name and my order by heart. He is great and I only come to this McDonald's because of the service I get from him and the staff!
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Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

Drive-thru is open from 6:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 11:00 PM on Thursday, 24 hours on Friday and Saturday, and 6:00 AM to 1:00 AM on Sunday.

Can I order delivery from this McDonald's and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:15 PM Sunday through Thursday, and until 11:15 PM on Friday and Saturday.