Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and slow service.
Food Quality
Food quality varied significantly; some customers received fresh and hot meals, while others complained about cold, undercooked, or incorrect orders.
Cleanliness
Cleanliness was a recurring issue, with several reviews mentioning dirty bathrooms and unsanitary conditions.
Speed of Service
Many customers expressed frustration with slow service times, particularly during peak hours, with some waiting excessively long for their orders.
VW
V. W.
4 days ago
1.0
Extremely slow - I sat in the drive through line for 20 minutes and couldn’t get out cuz of the curb. Was ready to leave without my food or refund had I not been stuck. Idk what’s going on here but these employees need some serious help, training, something. Absolutely ridiculous.
LG
Linda Goldstein-Paine
6 days ago
3.0
Food was awesome .. customer service was absolutely awful .. no one manning the counter and when they finally did approach they acted like it was a major bother... Asked if they had iced tea since nothing was near the says machines and the employee huffed and said YEA then walked away without helping... Not even crazy busy at the time... Just rude ... Thank goodness the good married it worth it
FM
Fraser Morse
Feb 17, 2026
4.0
It's McDonald's, is hasn't changed. Big mac all the way
PS
PotatoChip Spud
Jan 29, 2026
5.0
Helen was great!! Nothing like a bad day but the fast food is great! Good attitude and very quick with the order! Very nice when people care about their customers! Didn’t really visit often before but I can guarantee a come back knowing it can be worry free!!
EE
Events by Exclusive
Jan 17, 2026
5.0
I was in my in from out of town and stopped to grab a bite. Not only was the food hot and fresh. But I was greeted with such warmth. I don’t eat beef nor bread. McDonald’s has moved salads off the Menu. Trying to find something to satisfy me was hard but my mom’s needs were met. When the manager came out with our try to the table. She greeted us again and asked if there was anything else she could get for us. My mom made a comment that I wasn’t able to get anything and that we had been driving for a while. The manager then asked what did I like maybe she could suggest something . When I told her my eating habits she said. I can get you a bed of shredded lettuce and some cheese and tomatoes and put your chicken breast on top. This was the most generous thing I’ve ever encountered in a restaurant. She told me that she wanted me to be satisfied and if I needed anything while visiting them she would do her best to accommodate me. My faith in people was elevated and I’ve become a fan of this restaurant. I will make it a must to visit when we travel back through. Ms. Helen was her name and I absolutely applaud her service and care for me as a customer. Over and beyond is a understatement.
What are the regular operating hours of this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery service?
Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday via their ordering website.
Can I order food through a mobile app for pickup or delivery?
Yes, you can order using the McDonald's App available on iOS and Android devices for curbside pickup and delivery.
Is there a drive-thru service available and what are its hours?
The drive-thru is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services can I find at this McDonald's location?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What is the address of this McDonald's?
The McDonald's is located at 1077 S US 301 Hwy, Jacksonville, FL 32234, USA.
Which nearby gas stations are close to this McDonald's for refueling needs?
Nearby gas stations include Circle K, Kangaroo Express, Mobil, BP, Shell, Amoco, TA Truck Service, TravelCenters of America, CAT Scale, TA Travel Center, Pilot Travel Center, and Love's Travel Stop, offering convenient options for customers to refuel before or after visiting McDonald's.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Burger King, Arby's, Subway, Bojangles Baldwin, Godfather's Pizza Express, and Waffle House, providing a variety of dining choices for customers in the area.
What nearby hotels are available for guests visiting McDonald's?
Nearby hotels include Red Roof Inn Baldwin, Best Western Baldwin Inn, and Red Roof Inn, ideal for travelers seeking accommodations close to McDonald's.
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