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McDonald's

3.2
(2511 reviews)

Business Details

1077 S US 301 Hwy, Jacksonville, FL
32234, United States
(904) 266-4808
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1077 S US 301 Hwy, Jacksonville, FL
32234, United States

Hours

Reviews

3.2
2,511 reviews
5 stars
751
4 stars
468
3 stars
445
2 stars
224
1 star
623

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude behavior and slow service.

Food Quality

Food quality varied significantly; some customers received fresh and hot meals, while others complained about cold, undercooked, or incorrect orders.

Cleanliness

Cleanliness was a recurring issue, with several reviews mentioning dirty bathrooms and unsanitary conditions.

Speed of Service

Many customers expressed frustration with slow service times, particularly during peak hours, with some waiting excessively long for their orders.
  • VW
    V. W.
    4 days ago
    1.0
    Extremely slow - I sat in the drive through line for 20 minutes and couldn’t get out cuz of the curb. Was ready to leave without my food or refund had I not been stuck. Idk what’s going on here but these employees need some serious help, training, something. Absolutely ridiculous.
  • LG
    Linda Goldstein-Paine
    6 days ago
    3.0
    Food was awesome .. customer service was absolutely awful .. no one manning the counter and when they finally did approach they acted like it was a major bother... Asked if they had iced tea since nothing was near the says machines and the employee huffed and said YEA then walked away without helping... Not even crazy busy at the time... Just rude ... Thank goodness the good married it worth it
  • FM
    Fraser Morse
    Feb 17, 2026
    4.0
    It's McDonald's, is hasn't changed. Big mac all the way
  • PS
    PotatoChip Spud
    Jan 29, 2026
    5.0
    Helen was great!! Nothing like a bad day but the fast food is great! Good attitude and very quick with the order! Very nice when people care about their customers! Didn’t really visit often before but I can guarantee a come back knowing it can be worry free!!
  • EE
    Events by Exclusive
    Jan 17, 2026
    5.0
    I was in my in from out of town and stopped to grab a bite. Not only was the food hot and fresh. But I was greeted with such warmth. I don’t eat beef nor bread. McDonald’s has moved salads off the Menu. Trying to find something to satisfy me was hard but my mom’s needs were met. When the manager came out with our try to the table. She greeted us again and asked if there was anything else she could get for us. My mom made a comment that I wasn’t able to get anything and that we had been driving for a while. The manager then asked what did I like maybe she could suggest something . When I told her my eating habits she said. I can get you a bed of shredded lettuce and some cheese and tomatoes and put your chicken breast on top. This was the most generous thing I’ve ever encountered in a restaurant. She told me that she wanted me to be satisfied and if I needed anything while visiting them she would do her best to accommodate me. My faith in people was elevated and I’ve become a fan of this restaurant. I will make it a must to visit when we travel back through. Ms. Helen was her name and I absolutely applaud her service and care for me as a customer. Over and beyond is a understatement.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's offer delivery service?

Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday via their ordering website.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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