Main Event Jacksonville

4.1
4923 reviews

About

RestaurantArcadeBowling AlleyLaser Tag CenterChildren's Party Service
Main Event Entertainment - Jacksonville the most FUN you can have under one roof. Main Event is THE dining and entertainment destination that offers more ways to have family FUN than you can pack into one visit! No matter what your age, there’s something for everyone at Main Event! Attractions include state-of-the-art bowling, multi-level laser tag, an arcade games gallery featuring more than 100 of the latest interactive video games and more! Savor our chef-inspired casual dining experience – with delicious shareables like wings, loaded nachos or oven-baked artisan pizza in a full-service American-fare grill – or enjoy handcrafted cocktails, craft beers, expansive variety of wines in a high-energy bar surrounded by big screen TVs. With our hassle-free birthday parties, Main Event offers epic FUN that will leave you with lasting memories. We offer customized packages that include state-of-the-art bowling, multi-level laser tag and an arcade games gallery featuring more than 100 of the latest interactive video game. We have multiple packages to fit any budget and each package includes a dedicated party host that takes cares of it all, so you can relax. Heart-pounding FUN for kids, Stress-Free party for you for non-stop FUN. At Main Event, we create customized group experiences, not just events. From team building, corporate events & parties and meeting space, our corporate and group packages are designed to combine FUN and food, creating the ultimate experience for you and your group.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Main Event Jacksonville
10370 Phillips Hwy, Jacksonville, FL
32256, United States

Hours

Reviews

4.1
4,923 reviews
5 stars
2,729
4 stars
1,037
3 stars
456
2 stars
268
1 star
433

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Kevin, Samantha, and Tristan.

Fun Atmosphere

The establishment is frequently described as a fun place with a variety of games and activities, making it suitable for family outings and celebrations.

Service Issues

Some reviews highlighted poor service experiences, including slow food delivery and disorganization during busy times, leading to frustration for customers.

Cleanliness Concerns

A few customers reported issues with cleanliness, particularly in the bathrooms, which detracted from their overall experience.

Game Maintenance

Several reviews noted that many games were out of order or malfunctioning, impacting the enjoyment of the arcade experience.
  • MF
    Mona Fennessy
    5 days ago
    1.0
    We recently hosted a birthday party at Main Event, and the experience was extremely disappointing. Our waitress had a terrible attitude from the moment we arrived. She set up the dishes, dropped off drinks and pizzas, and then basically disappeared. No check-ins, no personality, and no effort to make the party enjoyable or even minimally supported. To make things worse, when it was time to pay, I was suddenly told there was a $50 “service fee” added to the bill — a fee no one mentioned at booking or anytime before payment. Even the waitress didn’t know what it was and had to ask. I was told it was a “house fee for the kitchen,” which felt misleading and very unprofessional. For a place that markets itself as a fun, family-friendly birthday destination, this was a huge letdown. I hope management addresses these issues, because the experience we had was nowhere near acceptable.
  • JM
    Janessa Mason
    Nov 16, 2025
    2.0
    Please do not come here after 10!!! The service is terrible! We got two lanes for 8 people for 60 mins. As we sat down we asked for a server... We played for 30 mins straight before I went up to another server to ask for our specific lane server…nobody came. I went up to the front desk and spoke to a manager and she was able to accommodate by giving us extra time. We received our server 15 mins later and she took our order, we didn’t get our drinks until 20 mins later and mind you there is hardly anyone here at 12:30. There should be no reason why we are waiting this long for drinks…
  • CD
    cierria D.
    Nov 15, 2025
    3.0
    My service started off horrible at the bar as me and my husband were trying to order food but after a talk with a manager we were able to get a server named Samantha and she was the best! Completely turned our night around.
  • ST
    Shavonya Thomas
    Nov 15, 2025
    2.0
    A cup of coffee took 20 minutes, Food was cold when we received it, the lanes wasn’t working had to change lanes ,then wait for a lane to be cleaned , that lane stopped working. @ this point we tired and frustrated, give us a refund!
  • RR
    Raina
    Nov 2, 2025
    5.0
    want to extend a special thank you to the staff at Main Event, especially to the manager Steven and our fantastic host! We celebrated my daughter’s 7th birthday there yesterday, and she keeps saying, “Mom, this was the best birthday ever!” It was truly a memorable day. Spending the extra money on a private room was absolutely worth every penny. The service was exceptional, and our host went above and beyond to ensure everything stayed on schedule while also being super helpful and welcoming. Thank you again to everyone at Main Event for making my daughter's birthday so special!

Frequently Asked Questions About Main Event Jacksonville

What types of entertainment does Main Event Jacksonville offer?

Main Event Jacksonville offers state-of-the-art bowling, multi-level laser tag, an arcade with over 100 interactive video games, dining, and a full-service bar.

What are the operating hours of Main Event Jacksonville?

Main Event Jacksonville is open Monday to Thursday from 11:00 AM to midnight, Friday from 11:00 AM to 2:00 AM, Saturday from 9:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.