Overall, customers praised the food for its authentic flavors and variety, with standout dishes like Butter Chicken, Biryani, and Lamb Chettinad receiving high marks. However, there were several complaints about inconsistency in taste and quality, particularly with certain dishes like Biryani and Dosas.
Service Experience
While many reviews highlighted friendly and attentive service, there were notable instances of poor service, including long wait times and unresponsive staff. Some customers expressed disappointment with specific staff interactions.
Cleanliness and Hygiene
Several reviews raised concerns about cleanliness, including unsanitary conditions and hygiene issues, which negatively impacted customer experiences.
Consistency Issues
A recurring theme was the inconsistency in food quality and service, with some customers reporting significant differences in their experiences during different visits.
Ambiance
The restaurant's atmosphere received positive feedback, with many customers appreciating the decor and overall dining environment.
DB
Dora Bueno
3 days ago
5.0
Good food. Definitely coming back for more. I would suggest making it spicier for a more authentic taste. Mango lassi is on the sweeter side but it's a nice sweet with all the spiciness. Def will be coming back. Can't wait.
DD
Daniel David
Nov 14, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Authentic Flavors & Truly Comforting Food!
Maa Kitchen is an absolute delight! The moment you walk in, you’re welcomed by warm hospitality and the comforting aroma of home-style cooking. The food is incredibly flavorful, authentic, and prepared with so much care—it really lives up to its name.
Every dish tastes fresh and perfectly seasoned. The curries are rich and aromatic, the biryani is packed with flavor, and the breads are soft and made to perfection. You can really tell the chefs put heart into every plate.
The service is excellent—friendly, attentive, and always ready to help with recommendations. The atmosphere is clean, cozy, and great for families or anyone craving delicious Indian comfort food.
If you're looking for authentic, satisfying Indian cuisine, Maa Kitchen is a must-visit. Highly recommended!
PN
Prateek Nellulli
Nov 5, 2025
5.0
An amazing experience today with my toddler kids friendly authentic clean and professions highly recommended place if you want to eat authentic South Indian or North Indian
DM
Dee Miller
Nov 1, 2025
5.0
Have you ever had a meal Sooo Good, you thought about it the Next day?? Well, that's what happened after I went to MAA KITCHEN (on Philips Hwy), and got the Butter Chicken w/Jasmin rice and garlic Naan. What are my take aways? The Service was SUPER, and Lovely, Gracious And FRIENDLY!! My first visit, but I was treated like a regular customer they've known for a long time. The entire staff, from Sherry (the nicest and hardest working manager) to Sai (apparently is excellent at everything!) To the owner Sundeep..every everyone in between....all Stellar, Honorable, and Good people❣
My butter chicken had layers upon layers of flavor. I got it with a little heat. The sauce, so tasty, I scooped it up with the garlic naan. If I wasn't out in public, I would have run my fingers around the bowl😀 The rice was Perfect each grain held a hint of flavor.
I ordered an extra garlic naan to make a pizza later with the extra sauce. Can you say Anticipation?
I am a future regular. TEN/TEN on the Enjoy-O-Meter (real thing😉.) ❣
VG
Varun Gudipelly
Oct 31, 2025
2.0
Hi I’ve been a regular customer here and usually love your bezawada biryani — it’s one of the reasons I keep coming back. But today’s experience was honestly very disappointing. The biryani I received tasted not good like what you normally serve. It was completely dominated by ginger garlic flavour, almost like eating ginger gralic biryani, and the usual biryani aroma and balance were totally missing.
It felt bad because I expected the same taste I’ve always enjoyed, but instead it turned into something I couldn’t even finish. I truly hope you take this seriously and look into what went wrong today. Please make sure the quality and consistency stay like before — as your regular customer I really value that.
What are the regular opening hours of Maa Kitchen?
Maa Kitchen is open every day from 11:00 AM to 2:30 PM and again from 5:00 PM to around 9:45 PM.
Does Maa Kitchen offer delivery and in-store pickup services?
Yes, Maa Kitchen provides both in-store pickup and delivery services.
Where is Maa Kitchen located?
Maa Kitchen is located at 8206 Philips Hwy st 25, Jacksonville, FL 32256, USA.
What cuisines and food categories does Maa Kitchen specialize in?
Maa Kitchen specializes in Indian cuisine, offering Indian dishes including biryani, and caters to vegetarian and vegan preferences. It is also a family restaurant and offers catering services.
Can I view Maa Kitchen's menu and place orders online?
Yes, you can view the menu and place orders online at https://maakitchen.com/menu.
What is the price range of the food at Maa Kitchen?
Maa Kitchen has a moderate price range indicated as 'TWO'.
What are the takeaway hours for Maa Kitchen?
Takeout is available daily from 11:00 AM to 2:30 PM and 5:00 PM to around 9:45 PM at Maa Kitchen.
Is there a phone number I can call to contact Maa Kitchen?
Yes, you can reach Maa Kitchen by phone at +1 904-990-9999.
What nearby places can I visit before or after dining at Maa Kitchen?
Nearby you can visit places like Zero Latency VR JAX for arcade fun, Bella & Me Nails for beauty services, and Woodys for barbecue dining experiences, making for a well-rounded outing.
Are there other restaurants near Maa Kitchen where I could explore different cuisines?
Yes, nearby restaurants include La Nopalera Mexican Restaurant for Tex-Mex, Sake Sushi for Japanese cuisine, and Whispers Oysters and Crabhouse for seafood.
What nearby fitness or wellness centers can I visit around Maa Kitchen?
Around Maa Kitchen, you can visit Bailey's Powerhouse Gym and Chuze Fitness for workouts, and Massage Bliss or Elite Salon And Day Spa for relaxation and spa services.