Maa Kitchen

4.2
1872 reviews

About

Indian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Maa Kitchen
8206 Philips Hwy st 25, Jacksonville, FL
32256, United States

Hours

Reviews

4.2
1,872 reviews
5 stars
1,144
4 stars
397
3 stars
121
2 stars
56
1 star
154

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for its authentic flavors and generous portions, there were several complaints about inconsistency in taste and freshness, particularly with biryani and other dishes.

Service Issues

Numerous reviews highlighted poor service experiences, including slow service, unresponsive staff, and issues with order accuracy, leading to customer dissatisfaction.

Cleanliness Concerns

Some customers expressed serious concerns about hygiene, including unsanitary conditions in the restaurant and inappropriate behavior from patrons.

Ambience and Atmosphere

The restaurant's atmosphere received positive feedback for being cozy and welcoming, although some noted that the service could detract from the overall experience.
  • RN
    R N
    2 days ago
    4.0
    The food is really good and so is the service. But can you please stop playing the horrible music videos?! Some of them are almost R rated. Why not show travel channels or sports? This is after all a family restaurant and some of these songs are very vulgar and inappropriate.
  • SK
    Sunil Kuchipudi
    Jan 1, 2026
    4.0
    Large selection if Indian cuisine both North and South Indian. Service is okay and overall good ambience. I do wish that the dishes are temperature hot when they arrive to the table. I would not recommend ordering dosa for that reason as the dish needs to be temperature hot.
  • KP
    kishan patel
    Dec 31, 2025
    1.0
    Its been 3 years I have not been to this restaurant but I thought after 3 years this place might have changed but it is still the same I have ordered chicken dum biriyani Togo as they are known for so called Andra telangana taste but after trying their biriyani I am completely disappointed chicken was not a dum cooked it was boiled rice was just full of colour and blend after ordering medium spicy. I hope management understand my concern
  • LL
    Loki
    Dec 29, 2025
    1.0
    Me and my frnds visited Maa Kitchen today around 2:10 PM and ordered Chicken 65 biryani, shrimp biryani, and Guntur mutton biryani. The food was average, but after reaching home I fell sick, which makes me believe the food was not fresh. This was a very disappointing experience, especially when food quality and hygiene are so important. Too bad would not recommend.
  • MK
    Manikanta Kakkireni
    Dec 27, 2025
    2.0
    We visited today for dinner as a group of six based on recommendations from friends, but unfortunately the experience was very disappointing. We ordered four appetizers, methi paneer curry, and goat biryani, and clearly mentioned our request regarding onions multiple times. Despite this, the instructions were not followed. When we raised the concern, there was no apology or effort to resolve the issue correctly; instead, we were told that the instructions were mentioned but not followed in the kitchen. ( received biryani as i rejected the old one, but now i received the worst biryani) Additionally, we specifically asked about the spice level of the methi curry since a child was dining with us. However, the dish turned out to be extremely spicy. When we brought this to their attention, the response was rude, stating that half the dish was already finished, which was not true—there were five of us and each person had only spoonful on all plates. Overall service left us feeling embarrassed and disrespected.

Frequently Asked Questions About Maa Kitchen

What are the regular opening hours of Maa Kitchen?

Maa Kitchen is open every day from 11:00 AM to 2:30 PM and again from 5:00 PM to around 9:45 PM.

Does Maa Kitchen offer delivery and in-store pickup services?

Yes, Maa Kitchen provides both in-store pickup and delivery services.