Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Jacksonville.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,808 reviews
5 stars
1,146
4 stars
280
3 stars
110
2 stars
65
1 star
207
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Mixed reviews on staff friendliness; some customers reported rude and unprofessional behavior, while others praised individual employees for their kindness.
Product Quality
Customers generally enjoyed the donuts, especially when fresh, but there were complaints about stale or improperly filled donuts.
Service Issues
Frequent complaints about slow service, incorrect orders, and lack of organization during busy times.
Cleanliness
Concerns about the cleanliness of the store, both inside and outside, with reports of unsanitary conditions.
Drive-Thru Experience
Many customers expressed frustration with the drive-thru only service and difficulties in ordering.
- BBBrendaNov 17, 20251.0I have given this location numerous try’s but every time I buy donuts there, they just put a dab of filling in them and this time was no different. Besides the basically no filling, the donuts seemed stale. It maybe a mistake once or twice but after a bunch of times it is not, it just a choice to dab filling and charge more. So the picture shows a regular size donut (which is small compared to other donut shops) next to a cookies and cream donut showing the amount of cream that was in it.
- DHDavid HigginsNov 16, 20255.0They just gave me and my almost 2 year old so much joy just by walking in. The guy behind the donut side was so friendly and made my son’s day when he handed him a hot off the belt donut, which my 2 year old devoured. It’s hard to find places so kid-oriented and friendly and it means the world to me as a parent that my son had such a great experience in what was supposed to be a routine trip. We’ll definitely make Krispy Kreme our go to spot when we are done at Lowe’s. I can’t tell you how much it meant to me. Donuts were also on point and we went home and ate more than I care to admit. Thank you to the staff at Krispy Kreme!
- MGMarcus GreenNov 8, 20255.0Krispy Kreme is a rare treat for me. Between the hot light being on and Lasharia's professionalism and positive energy she displayed makes me want to visit this location again and again. Thank you, Lasharia!
- RSRebecca SpinksNov 6, 20255.0I’ve always heard Krispy Kreme rewards kids with A’s on their report cards, so I brought my two sons in to ask. The young lady, Love, greeted us. She smiled when she saw the report cards and told the boys they could each pick a specialty donut for their hard work! Thank you, Love—you made their day and my heart so happy. It wasn’t about the donut, but about someone recognizing their effort and making them feel proud!
- SBSD BlueOct 28, 20255.0This was our first time visiting this Krispy Kreme location. Upon entering I along with another customer were cordially greeted by one of the Guest/Front of House Team Members. We also were given a complimentary fresh and hot krispy kreme donut by a team member. Needless to say this was customer service at a five star level. The Manager and the staff of this store should be commended for their professionalism of the brand. We definitely recommend you visit this store especially when the HOT & READY Sign is on!
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours for Krispy Kreme Jacksonville?
Krispy Kreme Jacksonville is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
When can I get a free Original Glazed® Doughnut at Krispy Kreme?
You can get a free Original Glazed® Doughnut during Hot Light Hours, which are 7-9 AM and 5-7 PM.
Does Krispy Kreme offer delivery and pickup options?
Yes, Krispy Kreme offers delivery, pickup, and catering services.
What are the drive-through hours at Krispy Kreme Jacksonville?
The drive-through is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
What payment options does Krispy Kreme Jacksonville accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Are Krispy Kreme's doughnuts suitable for breakfast or brunch?
Yes, Krispy Kreme serves doughnuts along with coffee and other items ideal for breakfast and brunch.
Can I order Krispy Kreme online through an app?
Yes, you can order via the Krispy Kreme app available on iOS and Android, or through their online ordering website.
What nearby restaurants can I visit before or after enjoying Krispy Kreme?
Nearby dining options include Moe's Southwest Grill - Queens Harbor, Chili's Grill & Bar, Keke's Breakfast Cafe, and Wendy's, perfect for a variety of tastes.
Are there nearby stores where I can shop for mobile phone services?
Yes, near Krispy Kreme, you'll find T-Mobile and Sprint Store for your telecommunications needs.
What family-friendly or other amenities does Krispy Kreme offer?
Krispy Kreme welcomes families and the LGBTQ community, offers wheelchair-accessible restrooms, free parking lots, and dine-in seating for a comfortable visit.