Jimmy John's

3.6
229 reviews

About

Sandwich Restaurant

Location

Jimmy John's
9971 Baymeadows Rd, Jacksonville, FL
32256, United States

Hours

Reviews

3.6
229 reviews
5 stars
115
4 stars
32
3 stars
16
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for both in-store orders and delivery, contradicting the 'freaky fast' promise.

Food Quality

Several reviews mentioned inconsistent sandwich quality, with complaints about insufficient meat and freshness.

Customer Service

Mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness Issues

Multiple customers noted unpleasant odors in the store and concerns about overall cleanliness.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and quantity of food.
  • BB
    Baby butt blue
    Sep 3, 2025
    5.0
    Ya this James Jonathan's is the BAWM.COM They always do me right and they got this real rude lady managing at night wit the bangs but yall she be hooking me AWP wit the jimaroni pepperinos. 🥵 Got me howlin' like Jim carry from his hit movie "The Mask"
  • MZ
    Marveli Zamora
    Aug 28, 2025
    2.0
    Payed $13 dollars for a beach club and literally one slice of Turkey. I mean you can get a real sandwich from Publix
  • AW
    Ann Wendland
    Jul 19, 2025
    1.0
    “Freaky Fast” is a joke with this store. Submitted an online order. Called the store 45 mins after placing the order being told (like most other reviews for this store) that they received multiple orders at the same time and it was taking long than usual, but the order would arrive soon. I called again 15 mins later, now an hour after placing the order to have them reach out to the driver to find out where the order is. The response was the driver got turned around and my order was the last order to be delivered. I live 5 mins from this location. It should not take this long. I guess Jimmy John’s has now turned to a business model of freaky slow. The prices are also ridiculous for a sub. This store should be shut down or given new management.
  • AJ
    Alyssa Johnson
    Dec 22, 2020
    1.0
    Why does no one answer the phone? It just rings and rings. I've been calling for over 5 mins because I want to know where my order is. It's been over 30 mins and you're less than a 5 min drive. Since when are you guys slow?