Service Quality
Customer experiences with service quality are mixed; while some staff are praised for being friendly and professional, others are reported as rude and unhelpful.
Food Consistency
There are frequent complaints about food quality and consistency, with some customers receiving stale or improperly made sandwiches.
Speed of Service
Many reviews highlight issues with slow service, particularly during busy times, contradicting the brand's 'freaky fast' promise.
Customer Experience
Several customers reported negative experiences related to order accuracy and missing items, leading to dissatisfaction and loss of repeat business.