Jimmy John's

3.5
330 reviews

About

Sandwich Restaurant

Location

Jimmy John's
11702 Beach Blvd, Jacksonville, FL
32246, United States

Hours

Reviews

3.5
330 reviews
5 stars
160
4 stars
42
3 stars
27
2 stars
21
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service.

Food Freshness

Many customers appreciate the freshness and quality of the food, although there are complaints about stale bread and improperly made sandwiches.

Speed of Service

While some reviews highlight fast service, others indicate significant delays, especially during busy times.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

The cleanliness of the location is generally praised, but there are isolated reports of unsanitary conditions.
  • ML
    Matthew Lunny
    6 days ago
    5.0
    There was only one guy working he was super busy but handled it like a pro!
  • TM
    Tony McKay
    Nov 22, 2025
    5.0
    Adam is awesome!
  • RM
    Rachel Meiners
    Oct 31, 2025
    5.0
    I come for lunch to get the picklewich and enjoyed it! The employees were very friendly and seemed to happy working there. I was greeted when I came in and they gave me good suggestions. I’d definitely come back!
  • AG
    Adam Green
    Aug 9, 2025
    3.0
    Service was good but the Toasted Chicken Bacon Ranch was more like a Toasted Chicken Ranch. There seemed to be one thin strip of bacon on the whole sandwich. The toasted bun is a nice touch but the bacon should be crispy and more abundant. If I ate it with a blindfold on, I would never guess it had bacon on it.
  • RH
    Ron Hernandez
    Jul 20, 2025
    5.0
    Ran into a small issue with a delivery order. I called the store was quickly resolved. Awesome customer service! Thank you!