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Jimmy John's

3.5
(207 reviews)
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Business Details

9823 Tapestry Park Circle, Jacksonville, FL
32246, United States
(904) 642-8188
https://locations.jimmyjohns.com/fl/jacksonville/sandwiches-1017.html

About

Sandwich Restaurant

Location

Jimmy John's
9823 Tapestry Park Circle, Jacksonville, FL
32246, United States

Hours

Reviews

3.5
207 reviews
5 stars
98
4 stars
28
3 stars
15
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly and efficient staff while others experienced rudeness and unprofessional behavior.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The location was noted for its cleanliness, with many customers appreciating the tidy environment.

Delivery Issues

Several customers expressed dissatisfaction with slow delivery times, often exceeding expected wait periods.

Food Quality

While many enjoyed the sandwiches, there were complaints about portion sizes and the freshness of ingredients.
  • XS
    XM Scott
    4 days ago
    5.0
    I’m loving my Jacksonville experiences. I chose wraps vs the sandwich. Ms. R was extraordinarily amazing. She provided tips and asked clarifying questions! The subs/wraps are on point. Thank you! With care like this, I’ll pass many others to have an experience like Ms. R provided.
  • KS
    Kim Schatt
    Feb 15, 2026
    5.0
    Scrumptious sub shop with clean casual dining outdoors or in.
  • MM
    MongoJenkins
    Jan 26, 2026
    5.0
    Food was good and the staff was friendly. The set up inside was neat, eclectic feeling if you will.
  • RR
    Renee
    Dec 31, 2025
    1.0
    Ordered 4 sandwiches. 3 sandwiches were NOT what I had Ordered. Will go elsewhere.
  • MH
    Martin Holloway
    Dec 18, 2025
    5.0
    I regularly come by here for lunch and everytime I have such a great experience. The staff are always friendly and accommodating. The sandwiches are tasty and fresh.
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