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Jimmy John's

4.2
(286 reviews)
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Business Details

11616 San Jose Blvd, Jacksonville, FL
32223, United States
(904) 674-2255
https://locations.jimmyjohns.com/fl/jacksonville/sandwiches-2174.html

About

Sandwich Restaurant

Location

Jimmy John's
11616 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

4.2
286 reviews
5 stars
174
4 stars
54
3 stars
21
2 stars
15
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and taste, while others noted issues with portion sizes and flavor.

Service Speed

Customers frequently mentioned slow service, especially in the drive-thru, contradicting the brand's 'Freaky Fast' promise.

Customer Service

Staff received high praise for friendliness and helpfulness, although there were complaints about order accuracy.

Cleanliness

The restaurant is generally reported as clean, with well-maintained dining and food prep areas.
  • DM
    Dustin M
    Jan 20, 2026
    4.0
    W used to eat here prety often but lately the bread has been way too hard. Good place to go for a baseball bat.
  • MG
    Maeve Gaugler
    Dec 6, 2025
    5.0
    BEST JIMMY JOHNS IN TOWN this is the ONLY Jimmy John’s to give me the insane amount of tuna I request on my tuna sandwich. Staff is 10/10!!! I didn’t get any names but I was in on Dec. 6th just past 8pm. I love my tuna sandwich
  • EE
    eirenboy
    Sep 21, 2025
    3.0
    Very transactional experience
  • CP
    Chelsea Pemberton
    Sep 5, 2025
    5.0
    Luke is a standout employee from this establishment. You can tell he takes great pride in his work and in this store. Food was fresh and delicious. I have never been a JJ fan until I entered this location and tried their product, topped off with stellar customer service. That is hard to come by these days.
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Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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