Jimmy John's

4.2
285 reviews

About

Sandwich Restaurant

Location

Jimmy John's
11616 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

4.2
285 reviews
5 stars
174
4 stars
53
3 stars
21
2 stars
15
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with specific mentions of standout employees providing excellent service.

Food Quality

While many reviews highlighted the freshness and taste of the sandwiches, there were complaints about inconsistent portion sizes and quality, particularly regarding meat and toppings.

Speed of Service

There were mixed reviews on the speed of service, with some customers noting that the service was fast, while others expressed frustration over slow drive-thru times and order inaccuracies.

Cleanliness

The restaurant was generally reported as clean, with positive remarks about the dining area and food prep areas.

Order Accuracy

Several customers reported issues with order accuracy, including receiving incorrect items or missing components.
  • MG
    Maeve Gaugler
    Dec 6, 2025
    5.0
    BEST JIMMY JOHNS IN TOWN this is the ONLY Jimmy John’s to give me the insane amount of tuna I request on my tuna sandwich. Staff is 10/10!!! I didn’t get any names but I was in on Dec. 6th just past 8pm. I love my tuna sandwich
  • EE
    eirenboy
    Sep 21, 2025
    3.0
    Very transactional experience
  • CP
    Chelsea Pemberton
    Sep 5, 2025
    5.0
    Luke is a standout employee from this establishment. You can tell he takes great pride in his work and in this store. Food was fresh and delicious. I have never been a JJ fan until I entered this location and tried their product, topped off with stellar customer service. That is hard to come by these days.
  • BB
    BlackBeansAndRice
    Aug 15, 2025
    5.0
    Awesome
  • AH
    Ann Hall
    Dec 7, 2020
    1.0
    Too cold sandwich