Jimmy John's

4.0
272 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1725 Hendricks Ave, Jacksonville, FL
32207, United States

Hours

Reviews

4.0
272 reviews
5 stars
163
4 stars
38
3 stars
23
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff and quick service, others reported rude interactions and poor handling of complaints.

Food Quality

Most customers enjoyed the food, describing it as fresh and delicious, though there were complaints about incorrect orders and food safety issues.

Delivery Issues

Many reviews highlighted significant delays in delivery times, with some customers expressing frustration over inconsistent service and long wait times.

Cleanliness and Atmosphere

The cleanliness of the location received mixed reviews, with some noting a clean environment while others pointed out issues like broken tiles and visible mold.

Speed of Service

While some customers appreciated the fast service, others felt that the speed did not meet expectations, especially during busy times.
  • JM
    Jackie Morgan
    Dec 19, 2025
    5.0
    Best place to go for lunch during work! Always fast and always consistent! The sandwiches are always on point! We order almost weekly from here! Love me a Jimmy John’s sandwich! The staff is always friendly too!
  • BC
    Bryant Cunningham
    Dec 13, 2025
    5.0
    Best location! Great team of people! Amazing customer service:)
  • NM
    Nikki Mixey
    Nov 18, 2025
    5.0
    This sub shop is very cute and clean and has the freshest food around
  • CS
    Cherie Spatcher
    Sep 18, 2025
    5.0
    I truly enjoy their wraps:)
  • PP
    PAM PAULDO
    Aug 21, 2025
    3.0
    Today was a good day until I went to Jimmy John's. The rep was rushing me to place my. Although no one was behind me, anyway after placing my order he didn't even say anything... like thank you come again. He placed my order on the counter and didn't even put it in a bag. I had to do it myself. He pointed to the bags, either do it yourself or go without. I will not be going back there anymore. They don't have to worry about me visiting Jimmy John's.